I have had several trojans because of some stupid download. A win32.exe has been installed as a result, and now my task manager is disabled. My AVG and ewido found and cleaned the trojans but the manager is dysfunctional. I have included below a hijackthis logfile. PLEASE HELP: Logfile of HijackThis v1.99.1 Scan saved at 11:51:46 PM, on 11/2/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE C:\WINDOWS\VM_STI.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\vsnpstd2.exe C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\devldr32.exe C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE C:\Program Files\MSN Messenger\msnmsgr.exe C:\PROGRA~1\NET2PH~1\N2PDialr.exe C:\Program Files\Microsoft Firewall Client 2004\FwcMgmt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.2.200:8080 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O4 - HKLM\..\Run: [ScanRegistry] C:\W O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [EPSON Stylus C45 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45" O4 - HKLM\..\Run: [BigDogPath] "C:\WINDOWS\VM_STI.EXE" USB PC Camera 301P O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels8.exe O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\kernels8.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [N2PDialr] "C:\PROGRA~1\NET2PH~1\N2PDialr.exe" -auto O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Microsoft Firewall Client Management.lnk = ? O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O17 - HKLM\System\CS1\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O17 - HKLM\System\CS2\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
You are infected with a trojan: [bold]Troj/Vixup-BN[/bold] that runs on start-up that has disabled your task manager. Info on this trojan: http://www.sophos.com/virusinfo/analyses/trojvixupbn.html Instructions (This would be a good time to copy and paste these instructions onto your notepad; right-click on desktop->[bold]New[/bold]->[bold]Text Document[/bold]: Ewido Anti-Malware has been rebranded as AVG AntiSpyware. Uninstall Ewido and download AVG AntiSpyware from here: http://www.ewido.net/en/download/ - Install, update, but do not run a scan yet Download SUPERAntiSpyware: http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE - Install, update, but do not run a scan yet... Download Pocket Killbox: http://www.bleepingcomputer.com/files/killbox.php - Unzip it, but do not run yet... You will also need to update AVG Antivirus for the latest signatures... You will need to boot into safe mode, instructions here: http://www.computerhope.com/issues/chsafe.htm Once you are in safe mode, run Hijack This (Do a system scan only), place a check mark at this following entry: [bold] O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\system32\kernels8.exe[/bold] Click on [bold]Fix checked[/bold]...Now, open up the unzipped folder of pocket killbox, run it and copy and paste this line under "Full Path of File to Delete": [bold] C:\WINDOWS\system32\kernels8.exe[/bold] Click on the little "X" icon to remove it... Now run AVG antivirus for a [bold]full system scan[/bold] to see if there are other viruses/trojans to be removed... After that, run SUPERAntiSpyware, click on [bold]Preferences[/bold], click on the tab: [bold]Scanning Control[/bold], click to check-mark everything under: [bold]Scanner Options[/bold]. Click "Close". Now, click on [bold]Scan your Computer...[/bold]. Check-mark hard drive(s). Enable [bold]Perform Complete Scan[/bold]. Click "Next." It may take a while to scan your entire computer... After that, reboot normally. Copy and paste logs from SAS and Hijack This (first option where it allows to perform a scan and save a log file) . To get the log from SAS: run SAS, click on "Preferences", click on the tab: "Statistics/Logs", choose the one that was most recently saved, click "View Log...". The log will pop-up and this allows you to copy and paste.
Thanx for the valuable info. I think all is clean now. Did the steps you advised. I did not post the SAS logfile bu it did clean all the trojans. the new SAS scans show no viruses. I included the hijackthis logfile below. Logfile of HijackThis v1.99.1 Scan saved at 6:37:07 PM, on 11/4/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE C:\WINDOWS\VM_STI.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\vsnpstd2.exe C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE C:\Program Files\MSN Messenger\msnmsgr.exe C:\PROGRA~1\NET2PH~1\N2PDialr.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Microsoft Firewall Client 2004\FwcMgmt.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.2.200:8080 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O4 - HKLM\..\Run: [ScanRegistry] C:\W O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [EPSON Stylus C45 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45" O4 - HKLM\..\Run: [BigDogPath] "C:\WINDOWS\VM_STI.EXE" USB PC Camera 301P O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [N2PDialr] "C:\PROGRA~1\NET2PH~1\N2PDialr.exe" -auto O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Microsoft Firewall Client Management.lnk = ? O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O17 - HKLM\System\CS1\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O17 - HKLM\System\CS2\Services\Tcpip\..\{4C936434-1673-427A-802F-6991066A968D}: NameServer = 192.168.2.200 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
Please provide the SAS log, regardless... Go here to do an online scan to check for viruses/trojans that AVG may have missed: http://www.bitdefender.com/scan8/ie.html You will need to use Internet Explorer for this. Follow the instructions and do a full scan... If it allows you to save a log, please go ahead and do so... After that, post logs from SAS, BitDefender (if exists), and a new Hijack This one...
thanks... i got the task manager functioning by following the instructions on the following link: http://windowsxp.mvps.org/Taskmanager_error.htm The SAS scan is clean so is AVG. But i will do the bitfender bit as you recommend and post any results Thanx... you've been great help indeed.