Afterdawn is slower than a snowman melting!!

Discussion in 'AfterDawn feedback & suggestions' started by Oriphus, Aug 17, 2003.

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  1. Oriphus

    Oriphus Senior member

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    What is going on with the speed on afterdawn teh past few days. It is the only website that is running slow out of any of the ones im on. It can take 30 secs to access a page, sometimes longer - im on braodband as well!!!
     
    Oriphus, Aug 17, 2003
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  2. Ketola

    Ketola Turned ninja Staff Member

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    Which parts of aD in specific have been slow? www.afterdawn.com is suffering from network lag, but the forums shouldn't be too bad, since they're on the same network with the database server.

    Hopefully I can find some ways to improve the server performance on Tuesday, after I'm done with one of my exams.. =)

     
    Ketola, Aug 17, 2003
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  3. Oriphus

    Oriphus Senior member

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    Its actually picked up a bit Ketola, no real problems now - must have been peak usage or something. It was the forums and navigating the main website. Here, i can no longer get into the main website. It keeps bringing up the finnish one instead?? Now its not loading up at all? Strange...ah well.

    Whats your exam in? Good luck with it, im sure it will be fine!
     
    Oriphus, Aug 17, 2003
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  4. dRD

    dRD I hate titles Staff Member

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    Ok, the Evil is back from hols.. Anyway, there seems to be some issues with the advertisements loading slowly, might be just somekinda global network slowing on critical spots after the blackout on US East Coast or something.

    But reply here if you get weird slowness in future and I'll take a look at it -- we get error msgs if the pages take more than 25secs to generate so we know when there are problems that relate to the server itself, but if there are issues with network bandwidth, etc we can't really know until we hear something from users.
     
    dRD, Aug 19, 2003
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  5. Oriphus

    Oriphus Senior member

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    Im gettin relatively slow loading on all pages in the forums at the min. Its about 10 secs or more to bring up a new page each time. This occurs during peak times as well as the small hours of the morning (which will be peak elsewhere of course) so it is not my DSL causing it.

    How was the holiday dRD - what did you bring me back eh?? A present i hope! :)
     
    Oriphus, Aug 19, 2003
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  6. dRD

    dRD I hate titles Staff Member

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    Does the same slownessness occur on our other pages -- try dawnload.net for example as it is hosted by the same ISP as the forums are? I think it is not actually about the slowness of the site (as in generating content and pushing it out), but instead somekinda lag between your ISP and our server. Try to run tracert to forums.afterdawn.com and see if there are any hops in between that slow the connection down.

    And holidays were great, thanks. And I brought only couple of hundred packs of cigarettes and vodka -- and have determined to enjoy them all on my own, sorry ;-)
     
    dRD, Aug 20, 2003
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  7. Oriphus

    Oriphus Senior member

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    dawnload seems fine. It is an on/off situation with me. Sometimes its slow, sometimes it isnt, all within the space of a few mins. I believe after posting, that when i click back 3 times to get me to the forum again, it is now refreshing that page. It never used to.
     
    Oriphus, Aug 20, 2003
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  8. Oriphus

    Oriphus Senior member

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    The site was quite slow again on 29th August aroud midnight UK time. Was slow pretty much all day. It was mostly ok today though.
     
    Oriphus, Aug 30, 2003
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  9. Dela

    Dela Administrator Staff Member

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    Not slow lately for me but lots of errors appearing for me at times, u know like the ones that say the administrator has been emailed etc etc!
     
    Dela, Aug 31, 2003
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  10. dRD

    dRD I hate titles Staff Member

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    Ye, for some reason the forum server has had some troubles connecting the db, causing timeouts and funky errors. It doesn't hsppen THAT much, yesterday was bad and we got around 100 error msgs (our of couple of hundred thousand pages loaded during the day, so it's less than 0.1%, but still annoying).

    As always, we try to solve this issue. Upcoming new server setup should improve the speed of the site as well.
     
    dRD, Sep 1, 2003
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  11. Oriphus

    Oriphus Senior member

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    Sorry to hassle you about it ;-)

    I reckon that out of those 100 errors atleast 10 were from me. I got loads. But it wzs running fine at times and then going really slow and then fine again. Glad to hear about server update though
     
    Oriphus, Sep 1, 2003
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  12. dRD

    dRD I hate titles Staff Member

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    Ye, currently there's just one box running the forums, but the plan is to bundle all the domains into a one system that is clustered and load-balanced (and has some level of failover logic as well) to speed up all the domains (now some of the domains, such as Dawnload.net, sit on a box that has plenty of free CPU power left unused).

    Some errors are rather bizarre though, since we might get one timeout for whole day -- why in the heck the one pageload timed out and didn't cause any other timeouts?-) etc.. But ultimately it comes down to the fact that we have 250k forum messages in one database, 80k users in user table and utilizing this amount of data with mySQL gets a bit slow during the times when we have ~1000 people simultaneously browsing the forums (despite caching and stuff). But just "throwing money on the problem" i.e. buying more h/w doesn't solve the issue, but it requires bit more planning which is exactly what we'll do during the next couple of months.
     
    dRD, Sep 1, 2003
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  13. Oriphus

    Oriphus Senior member

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    Good man, thanks for the info! I can see why, from what you said, these problems occur. It would be nice to have some sort of processing distributed system to utilise when other of your servers arent using all their processing power. Plan away ;-)
     
    Oriphus, Sep 1, 2003
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  14. Oriphus

    Oriphus Senior member

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    Just an update - i have recieved about 20 timeout errors and a few other ones as well!
     
    Oriphus, Sep 2, 2003
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  15. Ketola

    Ketola Turned ninja Staff Member

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    That's quite strange. You received over 50% of the timeouts within last three hours (about 45 timeouts in total). Actually that's very strange.
     
    Ketola, Sep 2, 2003
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  16. Oriphus

    Oriphus Senior member

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    Sniff Sniff...maybe afterdawn doesnt like me
     
    Oriphus, Sep 2, 2003
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  17. Ketola

    Ketola Turned ninja Staff Member

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    Nah, the whole of AfterDawn loves you. =) What kind of a time frame did you receive the timeout errors in?
     
    Ketola, Sep 2, 2003
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  18. Oriphus

    Oriphus Senior member

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    lol
    They were quite close together in receiving the errors. I had about 3 web browsers open and recieved them on 2 out of the 3, the other was a 404 error? After clicking reply it would do nothing for about 30 secs or more, then give the error. It also happened when trying to get to the htt://forums.afterdawn.com site. however, no such problem occured on Blasteroids.
     
    Oriphus, Sep 2, 2003
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  19. Oriphus

    Oriphus Senior member

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    Just got two more there:

    Error Occurred While Processing Request
    Error Diagnostic Information
    Timeout waiting for request to execute

    The server is unable to fulfill your request due to extremely high traffic. Please attempt your request again (if you are repeatedly unsuccessful you should notify the site administrator).




    Please inform the site administrator that this error has occurred (be sure to include the contents of this page in your message to the administrator).
     
    Oriphus, Sep 2, 2003
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  20. Ketola

    Ketola Turned ninja Staff Member

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    Blasteroids is actually running on the same server with the forums. And using the same CF server and remote DB.. Odd. There doesn't seem to be any common nominator for the timeouts. They're most likely due to network lag and/or packet loss between the servers. I hope I can find some way to fix it before we re-locate our servers.

     
    Ketola, Sep 2, 2003
    #20
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