At Wits End...Need Help! Please... ;)

Discussion in 'Nero discussion' started by Jim_G, Sep 13, 2007.

  1. Jim_G

    Jim_G Member

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    Hi,

    New to this forum...but not to computing...hope to get some help with this one. Have been using Nero 7.10 for a few months now with my old 4x DVD burner without any issues. Decided to buy a new LG GSA-H55L drive to replace the old one. Was able to burn a DVD-R DL and a CD-ROM right away, but when I tried a DVD+R or DVD-R I received the same behavior: the 'lead-in' part would occur fine...then everything stalls! No data is written. After letting it sit for a while I would "Abort" the burn...at which point it would close the session...and disk...essentially making a coaster! I've made over 10 coasters now and am getting a bit frustrated!

    So far I've tried:

    - Uninstalling Nero...using the Nero General Clean tool and reinstall Nero
    - Apply Windows SP2 (yes...I was still running SP1)
    - Uninstall the IDE controller entries from Device Manager and reinstall them
    - Tried a different IDE cable
    - Tried different media brands (the DVD-R's were Maxell...the DVD+R's are Memorex)
    - Booted the system off of the Ultimate Boot Disk and was able to burn to the DVD-R & DVD+R media fine
    - Tried 4x, 8x, 12x, and 16x burn speeds

    What's left...other than re-installing Windows? My Nero log and DVDInfoPro info is below. Please help! :(

    NERO Log:

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.10.1.0
    Internal Version: 7, 10, 1, 0

    Recorder: <HL-DT-ST DVD-RAM GSA-H55L>Version: 1.02 - HA 1 TA 0 - 7.10.1.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST DVD-ROM GDR8162B>Version: 0015 - HA 1 TA 1 - 7.10.1.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6Y080L0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-RAM GSA-H55L atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVD-ROM GDR8162B E: CdRom1
    HL-DT-ST DVD-RAM GSA-H55L F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523696kB)
    Free physical memory: 138MB (142304kB)
    Memory in use : 72
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.9.2007
    UDF/ISO compilation
    11:18:20 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    11:18:20 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation started

    11:18:21 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation completed (no file modified)

    11:18:21 PM #4 Text 0 File Isodoc.cpp, Line 6666
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    11:18:21 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
    DVD-Video files sorted

    11:18:21 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    11:18:21 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    11:18:21 PM #8 Text 0 File Burncd.cpp, Line 3508
    Turn on Disc-At-Once, using DVD media

    11:18:21 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2043615 (454:08.15, 3991MB)

    11:18:21 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    11:18:21 PM #11 Text 0 File DlgWaitCD.cpp, Line 2972
    Recorder: HL-DT-ST DVD-RAM GSA-H55L, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    11:18:21 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    11:18:21 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2043616 (2043616) = #2043616/454:8.16
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2043616 blocks [F: HL-DT-ST DVD-RAM GSA-H55L]
    --------------------------------------------------------------

    11:18:21 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [F: HL-DT-ST DVD-RAM GSA-H55L] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4185325568, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2043616 | 0 | 0x00
    2043616 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    11:18:21 PM #15 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    11:18:21 PM #16 Text 0 File Burncd.cpp, Line 4294
    Caching options: cache CDRom or Network-No, small files-No (<64KB)

    11:18:21 PM #17 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 8x (11,080 KB/s)

    11:18:21 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    11:18:21 PM #19 Text 0 File Cdrdrv.cpp, Line 9872
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    11:18:21 PM #20 Text 0 File DVDR.cpp, Line 6553
    Drive: HL-DT-ST DVD-RAM GSA-H55L
    Book Type request [LG]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    11:18:21 PM #21 CDR -1207 File DVDR.cpp, Line 6477
    Book Type automatically set to: DVD-ROM

    11:18:21 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
    Buffer x07e323c0: Len x648

    11:18:21 PM #23 Text 0 File DVDPlusRW.cpp, Line 675
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:18:21 PM #24 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 74390400

    12:34:50 AM #25 Phase 40 File dlgbrnst.cpp, Line 1435
    Aborted by user

    12:37:34 AM #26 Text 0 File DVDPlusRW.cpp, Line 935
    EndDAO: Last written address 4864

    12:37:34 AM #27 Phase 39 File dlgbrnst.cpp, Line 1762
    Burn process aborted

    12:37:34 AM #28 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    12:37:41 AM #29 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    12:37:41 AM #30 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero Burning ROM, History File *** ======


    DVDInfoPro:

    Media Information
    Region information N/A not a DVD-VIDEO
    Media code/Manufacturer ID RICOHJPNÄR0
    Media Product Revision Number 04h
    Format Capacity Blank Disc
    Free Blocks 405405696
    Free Capacity 4.38GB(4.70GB)
    Book Type DVD+R
    Media Type DVD+R
    Manufacturer Rated Speed Unknown
    Available Write Descriptor CLV 16.0x 22160KBps
    Available Write Descriptor CLV 12.0x 16620KBps
    Available Write Descriptor CLV 8.0x 11080KBps
    Available Write Descriptor CLV 4.0x 5540KBps
    Data area starting sector 30000h
    Linear Density 0.267um/bit
    Track Density 0.74um/track
    Number of Layers 1

    Complete Media Code
    00000000 08 02 00 00 A1 0F 02 00 00 03 00 00 00 26 05 3F .............&.?
    00000010 00 00 00 00 00 00 07 52 49 43 4F 48 4A 50 4E 52 .......RICOHJPNR
    00000020 30 33 04 38 23 54 37 13 00 44 73 00 84 6D 15 15 03.8#T7..Ds..m..
    00000030 0B 0B 08 08 01 19 1B 0C 0C 0C 0D 01 00 00 00 00 ................
     
  2. attar

    attar Senior member

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    My log shows the version and location of the Nero ASPI.
    Perhaps it's just the different versions, but run the Nero Info tool, click on ASPI and check that the Nero ASPI is installed and working.

    Your log.

    My log.

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2004-11-02 13:54:32

    NT-SPTI used
    Nero API version: 7.5.1.1
     
  3. Jim_G

    Jim_G Member

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    Yes...I thought the missing ASPI info was kind of strange. But for some reason the Nero InfoTool v4 that comes with Nero 7.10 does not have an ASPI tab anymore. I double checked my ASPI with the Adaptec ASPICHK.EXE program....and it said everything was fine there. I even did a 'Kill ASPI'...rebooted....'Install ASPI'....another reboot...(both from the Force ASPI v1.7). Didn't fix the problem.

    I did some Google searches for "wnaspi32.dll" and "nero" and found some interesting info on these pages:

    http://aspi.radified.com/aspi_layer.htm
    http://www.howtofixcomputers.com/bb/ftopic175927.html

    So perhaps my issue is the ASPI driver installed by Force ASPI might be conflicting with Nero. So next I'll try doing a Kill ASPI...reboot...and see if I can burn a DVD.

    Wish me luck!
     
  4. attar

    attar Senior member

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    Well I renamed Nero ASPI and it didn't seem to miss it.
    I burned a DVD and the log just had a blank entry.

     
  5. Jim_G

    Jim_G Member

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    Well...I tried the Kill ASPI thing and did the reboot...didn't help...created another coaster. :(

    To test the hardware I created a SLAX Linux Live CD and was able to burn a DVD+R using K3B...so it can't be a hardware thing...can it?

    Oh...forgot to mention...I am able to burn a DVD+RW fine...

    Anyone have an idea what to try next?
     

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