Black screen with cursor

Discussion in 'Windows - Virus and spyware problems' started by dabarbrie, Feb 5, 2011.

  1. dabarbrie

    dabarbrie Member

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    I'm getting a black screen on my Compaq Presario 700 when I start it. No hard drive activity. Nothing, just the cursor which I can move around the black screen. I have no idea what happened, it was pretty sudden. Any ideas?
     
    dabarbrie, Feb 5, 2011
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  2. ddp

    ddp Moderator Staff Member

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    see if can get into safemode by pressing f8 just after the computer starts up.
     
    ddp, Feb 5, 2011
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  3. dabarbrie

    dabarbrie Member

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    I did try that. In Safe mode it does the same thing.
     
    dabarbrie, Feb 5, 2011
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  4. ddp

    ddp Moderator Staff Member

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    laptop or desktop?
     
    ddp, Feb 5, 2011
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  5. dabarbrie

    dabarbrie Member

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    It is a laptop.
     
    dabarbrie, Feb 5, 2011
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  6. ddp

    ddp Moderator Staff Member

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    can you get into the bios & see if the hard drive is seen?
     
    ddp, Feb 5, 2011
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  7. dabarbrie

    dabarbrie Member

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    I can't get in to see anything. Nothing is working.
     
    dabarbrie, Feb 7, 2011
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  8. dabarbrie

    dabarbrie Member

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    I will try that. Thanks much for the help!
     
    dabarbrie, Feb 24, 2011
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