1. 

   serranoX3 Regular member

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   I got this virus when I was listening to music what can I do! Norton antivirus informed me but it says that it cant remove it! And access to the file is denied! What can I do?

    

   serranoX3, Jun 15, 2005

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2. 

   ddp Moderator Staff Member

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   try safemode to run norton. also do an online scan http://housecall.trendmicro.com/housecall/start_corp.asp

    

   ddp, Jun 15, 2005

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   serranoX3 Regular member

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   Can I use another AV to remove the virus?

    

   serranoX3, Jun 15, 2005

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4. 

   ddp Moderator Staff Member

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   yes as that is what the online scan is about. can also download & run avg7 for windows free edition from this link http://www.grisoft.com/doc/71/lng/us/tpl/tpl01 or try antivir personal edition http://www.softpedia.com/get/Antivirus/AntiVir-Personal-Edition.shtml

    

   ddp, Jun 16, 2005

   #4

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