Burn Process Failed / Unspecified Recorder Error (Please help diagnose)

Discussion in 'Nero discussion' started by nullvoid, Feb 4, 2006.

  1. nullvoid

    nullvoid Member

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    Hello everyone.

    I am running <bold>win2k</bold> using <bold>Nero 7.0.1.4</bold>

    With an <bold>NEC DVD_RW ND2500A With Firmware 1.08</bold>

    Burning to <bold>Taiyo Yuden Disks (TYG03)</bold> purchased from Supermedia store

    I have had about 16 coasters now about 90% of the way through a 100 pack spindle and the error is always: <bold>Burn Process Failed / Unspecified Recorder Error</bold>. The error ONLY happens at the very beginning (almost immediately after I click burn) or near the very end of the burn process.

    To make sure its not a problem with resources, I turn most everything off -- P2P, no media (video/audio) plays so nothing intereferes with the burning.

    I'm not sure why these errors happen. I am posting my log below. Hopefully someone will be able to analyze it, because I don't know where to start.

    I previously used SONY DVDs (sorry no code) and I had the same problems.

    Here is the log:

    -------


    Windows 2000 5.0
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4

    Recorder: <_NEC DVD_RW ND-2500A> Version: 1.08 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 1 TA 1 - 7.0.1.4
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : _NEC DVD_RW ND-2500A atapi Port 0 ID 1 DMA: Off
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 1 ID 0 DMA: Off
    DiskPeripheral : Maxtor 91366U4 RA53 pnp680 Port 2 ID 0 DMA: Off
    DiskPeripheral : ST360020A 3.34 pnp680 Port 2 ID 1 DMA: Off
    DiskPeripheral : WDC WD1000JB-00CRA1 17.0 pnp680 Port 2 ID 0 DMA: Off
    DiskPeripheral : WDC WD1200BB-22CAA0 16.0 pnp680 Port 2 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-2500A H: CDRom0
    Generic DVD-ROM J: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 383MB (392496kB)
    Free physical memory: 54MB (55712kB)
    Memory in use : 85 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.2.2006
    Burn DVD Image
    11:40:48 AM #1 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 56320KB of Memory

    11:40:48 AM #2 Text 0 File Reader.cpp, Line 124
    Reader running

    11:40:48 AM #3 Text 0 File Writer.cpp, Line 113
    Writer H: _NEC DVD_RW ND-2500A running

    11:40:48 AM #4 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    11:40:48 AM #5 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1994997 (443:19.72, 3896MB)

    11:40:48 AM #6 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    11:40:48 AM #7 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: _NEC DVD_RW ND-2500A, Media type: DVD-R
    Disc Manufacturer: TYG03 -
    Disc Application Code: 64, Disc Physical Code: 193

    11:40:48 AM #8 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    11:40:48 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1994998 (1994998) = #1994998/443:19.73
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1994998 blocks [H: _NEC DVD_RW ND-2500A]
    --------------------------------------------------------------

    11:40:48 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [H: _NEC DVD_RW ND-2500A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4085755904, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1994998 | lead-out | 1 | 0x41 | 0x00

    11:40:48 AM #11 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    11:40:49 AM #12 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    11:40:49 AM #13 Text 0 File Burncd.cpp, Line 4176
    Cache writing successful.

    11:40:49 AM #14 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    11:40:49 AM #15 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 6x (8,310 KB/s)

    11:40:49 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    11:40:49 AM #17 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode

    11:40:49 AM #18 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Buffer underrun protection -> ON

    11:40:49 AM #19 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:40:49 AM #20 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    11:40:51 AM #21 CDR -1 File Writer.cpp, Line 302
    Unspecified Recorder Error
    H: _NEC DVD_RW ND-2500A

    11:40:51 AM #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    11:40:51 AM #23 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    11:40:51 AM #24 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was -1

    11:40:51 AM #25 CDR -1 File WriterStatus.cpp, Line 167
    Unspecified Recorder Error
    H: _NEC DVD_RW ND-2500A

    11:40:51 AM #26 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    11:40:51 AM #27 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 6x (8,310 KB/s)


    Existing drivers:
    File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 12/9/2005 10:45:48 PM
    File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 12/9/2005 10:45:48 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 2:28:13 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\SCSIPORT.SYS': Ver=5.00.2195.7059, size=74384 bytes, created 7/14/2005 4:24:08 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. andmerr

    andmerr Guest

    try changing all this first.

    All the DMA settings need to be on.


    Are you sure you have everything possible turned off as you dont have enough memory to burn squat.You might consider at this point to invest in some more ram as you only have 54 meg free
     
  3. nullvoid

    nullvoid Member

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    Thanks! I think that did it. I can't be sure only burned two disks so far. But I had assumed DMA was on. Now with it turned back on, the buffer doesn't fluctate under 100% .. it stays constantly full. And it burned a disc MUCH faster.
     
  4. andmerr

    andmerr Guest

    no probs thats an easy fix, still think you need to invest in some more ram though as bigger projects will require more resources,
     
  5. nullvoid

    nullvoid Member

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    Looks Like I spoke too soon. I got two errors again. One at the end and one at the beginning. Here's the log for the latter.

    I have DMA on for the DVD drive .. but not the HDs .. I think i need to get new drivers for the HD controller. Would that matter?

    I hear ya on the ram. I am running on a p3/866 -- so i'm about to buy a new machine. This one just happens to be perfect for simple browsing, instant messaging and playing back music .. not to mention burning disks.


    Windows 2000 5.0
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4

    Recorder: <_NEC DVD_RW ND-2500A> Version: 1.08 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 1 TA 1 - 7.0.1.4
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : _NEC DVD_RW ND-2500A atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 1 ID 0 DMA: Off
    DiskPeripheral : Maxtor 91366U4 RA53 pnp680 Port 2 ID 0 DMA: Off
    DiskPeripheral : ST360020A 3.34 pnp680 Port 2 ID 1 DMA: Off
    DiskPeripheral : WDC WD1000JB-00CRA1 17.0 pnp680 Port 2 ID 0 DMA: Off
    DiskPeripheral : WDC WD1200BB-22CAA0 16.0 pnp680 Port 2 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-2500A H: CDRom0
    Generic DVD-ROM J: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 383MB (392496kB)
    Free physical memory: 171MB (175872kB)
    Memory in use : 55 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.2.2006
    Burn DVD Image
    2:03:42 PM #1 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 56320KB of Memory

    2:03:42 PM #2 Text 0 File Reader.cpp, Line 124
    Reader running

    2:03:42 PM #3 Text 0 File Writer.cpp, Line 113
    Writer H: _NEC DVD_RW ND-2500A running

    2:03:42 PM #4 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    2:03:43 PM #5 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2195877 (487:58.27, 4288MB)

    2:03:43 PM #6 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    2:03:43 PM #7 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: _NEC DVD_RW ND-2500A, Media type: DVD-R
    Disc Manufacturer: TYG03 -
    Disc Application Code: 64, Disc Physical Code: 193

    2:03:43 PM #8 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    2:03:43 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2195878 (2195878) = #2195878/487:58.28
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2195878 blocks [H: _NEC DVD_RW ND-2500A]
    --------------------------------------------------------------

    2:03:43 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [H: _NEC DVD_RW ND-2500A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4497158144, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2195878 | lead-out | 1 | 0x41 | 0x00

    2:03:43 PM #11 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    2:03:43 PM #12 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    2:03:43 PM #13 Text 0 File Burncd.cpp, Line 4176
    Cache writing successful.

    2:03:43 PM #14 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    2:03:43 PM #15 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 6x (8,310 KB/s)

    2:03:43 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    2:03:43 PM #17 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode

    2:03:43 PM #18 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Buffer underrun protection -> ON

    2:03:43 PM #19 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    2:03:43 PM #20 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    2:03:44 PM #21 CDR -1 File Writer.cpp, Line 302
    Unspecified Recorder Error
    H: _NEC DVD_RW ND-2500A

    2:03:44 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    2:03:44 PM #23 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    2:03:44 PM #24 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was -1

    2:03:44 PM #25 CDR -1 File WriterStatus.cpp, Line 167
    Unspecified Recorder Error
    H: _NEC DVD_RW ND-2500A

    2:03:44 PM #26 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    2:03:44 PM #27 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 6x (8,310 KB/s)


    Existing drivers:
    File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 12/9/2005 10:45:48 PM
    File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 12/9/2005 10:45:48 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 2:28:13 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\SCSIPORT.SYS': Ver=5.00.2195.7059, size=74384 bytes, created 7/14/2005 4:24:08 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  6. LOCOENG

    LOCOENG Moderator Staff Member

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    appearantly not...LOL

    Firmware appears to be a little behind, current version should be 1.0A and can be found here: http://forum.rpc1.org/dl_result.php?kaj=1&isces

    Try this only if the other suggestions do not work.

    It also appears that you have Roxio running on your machine, which is known to cause conflicts with Nero and other burning apps. Remove Roxio via this cleantool: http://www.softpedia.com/progDownload/Roxio-Zap-Download-21600.html

    EDIT:

    I almost forgot about this one

    DMA needs to be on for all drives, you can fix this via alkohol's guide: http://forums.afterdawn.com/thread_view.cfm/260038

    @andy

    Wassup...Hear about gear?
     
    Last edited: Feb 4, 2006
  7. andmerr

    andmerr Guest

  8. LOCOENG

    LOCOENG Moderator Staff Member

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    Yeah I've looked at that thread a couple of times, I'm trying to stay away from it. LOL

    Gear has banned himself for personal reasons, but you and I both know he is tenacious and will return in due time...shame he worked so hard to become and addict and then decide to go belly up.

    It probably wouldn't be such a bad idea for me to ban myself as well...LOL
     

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