I am trying to install AVG Internet Security 2013. The problem is, that I keep getting the following message: The Windows Installer Service could not be accessed. This error can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. Severity:Error Error code: 0xC0070643 Error message: General internal error Additional message: MSI Engine: Failed to initialize the package. @AVGMSI_Error 1719 The windows Installer Service could not be accessed. this can occur if your are running Windows in Safe Mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. (0xC00706B7) I have tried AVG and Microsoft for answers and none helped. Is there anyone who has had this problem or can help me? I would appreciate any help offered. Thank you
If you have an older version you probably need to un-install it first to install the new version.Read this article on the AVG forum. http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=215517
I went to the site and did what it said.. Everything is the same. I can't even install a different anti-virus program now. I keep getting same message. Is there anything else? Thank you
did you have the older version of avg on your computer as still have parts of it both in programs & in the registry?
Try downloading and use CCleaner and see if it will remove any remnants of the old version of AVG and see what happens. http://www.afterdawn.com/software/security/system_cleanup/ccleaner.cfm
try downloading avg to a usb and install it from there.there is another possibility here.you might have picked up some malware.try the usb install first.
post your operating system specs and a hijack this log.dont fix anything yet,just post log after running scan.if you downloaded an antivirus from another computer and couldnt install from usb,something aint right.you say you havent been able to install any antivirus?how about microsoft security essentials?
better check you can install any type of software to see if registry & system haven't got corrupted somehow
You can run this program if you are able to install it.It worked pretty good fixing all of my problems. http://www.techspot.com/downloads/5314-tweaking-windows-repair.html
I finally gave up and did a complete system restore. I am in the process of re-installing everything, but the avg internet security 2013 installed without any problems. Thank everyone for their help. Thank you