cannot start service in Safe Mode???

Discussion in 'Windows - Software discussion' started by Java321, Nov 14, 2006.

  1. Java321

    Java321 Member

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    It started with me editing some Genuine Windows warning stuff.
    Which I completed in safe mode. Than when I returned to normal mode everything was fine except peer guardian2. I kept getting error message "class driver_error Startservice: this service cannot be started in Safe Mode".
    I followed some (bad??) advice and disabled my firewall = Windows, and uninstalled and re-installed my Anit virus = AVG.
    Now I get error message cannot start AVG in Safe Mode.
    Now I'm stuck!
    Have I deleted a Windows file??
    Here is my HJT file.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:26:58 AM, on 14/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\igfxtray.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    C:\Program Files\ipwins\ipwins.exe
    C:\Updater.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=...VOaXN+vieohi/jFBorMOiGAKIJCiNFNx1DW5YNDKV9w==
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
    R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: (no name) - {DFE8C046-F43E-6E7F-906E-6D2909E571A1} - C:\DOCUME~1\Clark\APPLIC~1\METADE~1\FINDERROR.exe (file missing)
    O3 - Toolbar: (no name) - {C004DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
    O4 - HKLM\..\Run: [explorer] C:\Documents and Settings\Jessica im hot\Desktop\Yinstall.exe
    O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
    O4 - HKLM\..\Run: [SOFTWARE TICK FLAG TIME] C:\Documents and Settings\All Users\Application Data\OWNSBLAHSOFTWARETICK\AxisBait.exe
    O4 - HKLM\..\Run: [33sf3sR] mfcntvol.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://216.130.65.10/Remote/msrdp.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\en22l1fo1.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

    please help.
     
  2. ddp

    ddp Moderator Staff Member

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    moved to correct forum. have you tried system resore?
     
  3. Java321

    Java321 Member

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    Yes, I restored to a point well before my changes.
     
  4. rav009

    rav009 Active member

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    Hey there,

    If I've understood correctly, your problem is with AVG telling you it cannot start in safe mode?

    This can probably be solved by re-installing the software.

    But however, you have some nasty stuff going on in there from looking at your HJT log.

    I need you to do the following and report back to me with a fresh HJT log.

    =============================
    Step 1
    =============================

    *Go Start > Control Panel.

    *Double-click Internet Options.

    *Under Temporary Internet Files, click the Settings button.

    *Click the View Files button.

    *Press CTRL+A to select all files.

    *Press DEL or click the Delete option at the top of the window.

    *Click the Yes button on the dialog box that appears.

    *After all the files are gone, close the window.

    *Click OK two times.

    *Close Control Panel.

    And.....

    ATF-Cleaner

    Please download ATF Cleaner by Atribune from here. Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

    =============================
    Step 2
    =============================

    Install Ad-Aware and scan your computer

    http://www.lavasoft.com/software/adaware/

    - Download the Ad-Aware installation file from this link
    - Run the installer and install with default options
    - Start the program, if you are asked if you wish to update the definitions file, then say yes, and go ahead with the update
    - If you are not asked, press Check for updates now and update the definitions file
    - Next, press the Start, choose Perform full system scan, de-select Search for negligible risk entries, and check Search for low-risk threats is selected, then press Next
    - When the scan is complete, press Next and select the Critical Objects tab, right-click inside the window and choose Select All Objects, then select next, and confirm the removal.
    - Close Ad-Aware

    =============================
    Step 3
    =============================

    Install and configure Ewido Anti-Spyware

    http://www.ewido.net/en/download/

    - Download the Ewido anti-spyware setup program from this link
    - Run the program to start installation of Ewido, accept the EULA and the default options
    - Once Ewido has been installed and is running, open the Ewido window and under Your Computer's Security select Update Now, then select Start Update
    - Ewido will now update it's definition files
    - If for any reason Ewido cannot update, download the Full Database from here: http://www.ewido.net/en/download/updates/, execute the update file and this will complete the update
    - Next, under Your Computer's Security select Scan Now, and then choose the Settings tab.
    ----- Under How to act? select Quarantine
    ----- Under How to scan? and Possibly unwanted software make sure all boxes are ticked
    ----- Under Reports select Automatically generate report after every scan and make sure Only if threats are found is unchecked
    ----- Under What to scan? select Scan every file
    - Close Ewido

    =============================
    Step 5
    =============================

    Install Spybot S&D and scan your computer

    http://www.safer-networking.org/en/mirrors/index.html

    - Download the Spybot S&D installation file from this link
    - Run the installer and install with default options
    - Start the program, select Search for Updates
    - A list of updates should appear, right-click the list and select Select All, then click Download Updates near the top
    - Next, click Search & Destroy from the toolbar on the left side, and then click Check for problems from the top
    - When the scan is complete, place a check mark in the box next to all entries marked in red, and press Fix selected problems
    - Close Spybot S&D

    =============================
    Step 6
    =============================

    Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp.

    1. Once up click on "Scan now. It's Free"
    2. Read the Term & Use and check "Yes, I accept the Terms of Use" and then click on "Launching HouseCall"
    3. Quick Select: "Scan complete computer for Malware, grayware and vulnerabilities" click "Next"
    4. Let Housecall go through ALL three "Steps". It can take upto 30 minutes or more to scan.
    5. Please do not use your computer whilst the scan is in progress.
    6. Once the scan is done select "clean all detected infections automatically"
    7. For detected HTTP cookies, select "Remove all deteccted cookies". And click "Clean Now"
    8. Then a message will come up; click "OK" and let it delete the selected infections.
    9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply.
    10. When asked to perforn a full scan again click "No". And restart your computer.

    =============================
    Step 7
    =============================

    ComboFix

    1. Download ComboFix by sUB combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it shall produce a log for you. Post that log in your next reply.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    =============================
    Step 8
    =============================

    Open your add/remove programs tab and remove any of the following programs if you find them listed. These are all malware (spyware/adware) entry’s that may appear in the add/remove programs tab so IF you find the entry...uninstall the program.

    180 Search Assistant
    180Solutions
    Active alert
    Ad Service
    AdTools
    AdTools Service
    Alexa toolbar
    BargainBuddy
    Bullseye Networks
    CashBack
    cosmi
    DH
    EasySearchBar
    Elite Sidebar
    Elite Toolbar
    Freeze Clip Art
    GAIN
    Gator
    Hotbar Outlook Tools
    Hotbar Web Tools
    HuntBar
    Internet Optimizer
    ISTbar
    ISTSvc
    MaxiFiles
    Media Access
    Media Gateway
    MySearch
    MyWay Search Bar
    MyWebSearch
    NavExcel Search Toolbar
    NavHelper
    ncase
    Oemji Toolbar
    Open Site
    Preview AdService
    Search Toolbar (HuntBar/WinTools)
    ShopperReports by Hotbar
    Sidefind
    SideSearch
    Slotchbar
    Software Update Manager
    SurfAccuracy
    SurfSideKick
    Upspiral Toolbar
    TurboDownload
    VBouncer
    Viewpoint
    Viewpoint Manager
    Viewpoint Media Player
    WareOut
    WeatherBug
    Web Rebates
    Web Search Toolbar (WinTools)
    Webhancer
    WhenU (any entry)
    WeirdOnTheWeb
    Windows AdService
    Windows AdStatus
    Windows ServeAd
    WinTools
    WinTools Easy Installer
    WSEM Update


    These are Optional removals but we recommend you remove them as well.

    Download Accelerator Plus
    Kazaa
    Kontiki
    Messenger Plus
    NetPumper
    NewDotNet
    P2P Networking
    StarWare
    WildTangent


    =============================
    Step 9
    =============================

    Visit http://windowsupdate.microsoft.com/

    Check for updates & install all updates found.

    Good luck.
     
  5. Niobis

    Niobis Active member

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    You also need remove [bold]IpWins[/bold](aware added by PurityScan) via Add/Remove Programs. Then, delete its folder located: C:\Program Files\[bold]ipwins[/bold]. ComboFix will destroy PurityScan, but not ipwins. I'm not exactly sure if Ad-Aware removes ipwins.

    @rav009, do you know if Ad-Aware removes ipwins?
     
    Last edited: Nov 18, 2006

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