this thread is a new problem representing an extension of my advrcntr2.dll problem i took aradhana's advice which was helping several people....remove nero 7 via the control panel and then use the general clean tool... well lo and behold i cant remove nero 7 by the controlpanel and get an error "shell manager unable to connect to short cut com+ ffailure error-57381 facility4 god i';m spiralling out of control.....i should reinsatll roxio
thanks i did finally remove nero except there are 2 files left in my application data files-nero container and nero digital-should i delete these manually--my registry appears clear
