hi...just wondering..i used ccleaner 2 times..both times it took out my antivirus protection...am i doing something wrong here?..i have at&t internet security suite..both times i had to do a restore on my comp to get them back after i restored to the back up on ccleaner..thanx for the help
Open CCleaner and click the Applications tab. Under Utilities, your antivirus should be listed. Uncheck the box beside the antivirus or any program in the security suite. Hope that helps.
okay..under the application tab i have listed the following...applications,internet,multimedia, and windows..none of these list my anti virus. under the windows tab i have internet explorer,windows explorer,system and advanced..none of these mention my anti virus. any suggestions?
When I click on the Applications tab I see this list: Firefox/Mozilla Applications Internet Multimedia Utilities Windows Under each is a list of programs on my computer. Listed under the Utilities I have my antispyware, antivirus, Ad-Aware, Spybot, and WinRAR. Of course, that list will be different for every computer, but the main list should remain the same. If you don't see a Utilities list, you can try excluding your antivirus through Options. Click Options > Exclude. Click the Add Folder button and locate your security suite folder. If that doesn't help, instead of using CCleaner, you could try ATF Cleaner. It does the same job as CCleaner (except cleaning the registry), and is free. You can download it from here.
i tried the above and it still took out my suite..so i ran atf cleaner. it worked fine. i also have registry fix on my comp..do you think between the two i can clean my comp up...it's running slower and slower. also will one of these take care of useless shortcuts?...thanx for any help you give me.
Yea, ATF Cleaner and a registry cleaner will do fine. As for removing shortcuts, neither will do that. This link may help: http://support.microsoft.com/kb/306542
thanx for the link..i'll try it. sorry it took so long to thank you but been in hospital. i really appreciate the help and will let you know if it speeds things up for me.
