hey guys everytime i try and burn a compilation cd i get the message at the end saying "burning failed" it seems to burn the songs to about number 9-11 but any after that and they wont play or if they do they will skip and play up. i have the previous log,hopefully someone here knows whats wrong. :bow: cheers johnny Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.2.3.3 Internal Version: 7, 2, 3, 3 (Nero Express) Recorder: <PHILIPS DVD+-RW SDVD8441>Version: PA49 - HA 1 TA 0 - 7.2.3.3 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <PHILIPS DVD+-RW SDVD8441>Version: PA49 - HA 1 TA 0 - 7.2.3.3 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD800UE-22HCT0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : PHILIPS DVD+-RW SDVD8441 atapi Port 0 ID 1 DMA: On === CDRom-Device-Map === PHILIPS DVD+-RW SDVD8441 D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1022MB (1046576kB) Free physical memory: 606MB (620860kB) Memory in use : 40 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 6.10.2007 Audio CD 10:40:22 AM #1 CDADOC -1 File Cdadoc.cpp, Line 1601 Audio item log info: Audio document burn settings: ============================= Burn mode: DAO, CD Text: On, Cache disk or network files: No, Cache small files: No, Cache files smaller than 65536 bytes. Audio Multisession: No List of audio tracks: ===================== Track 01: Length: 05:34.08, Pause frames: 150, Filters: 0, Name: 'Lil Jon & The Eastside Boys Feat. Ying Yang Twins - Get Low.mp3'. Track 02: Length: 04:01.49, Pause frames: 150, Filters: 0, Name: 'Ying Yang Twins ft Pit Bull- Shake.mp3'. Track 03: Length: 04:14.61, Pause frames: 150, Filters: 0, Name: 'The Game - It's Okay (One Blood).mp3'. Track 04: Length: 04:42.74, Pause frames: 150, Filters: 0, Name: '04 Up Jump Tha Boogie.mp3'. Track 05: Length: 03:54.17, Pause frames: 150, Filters: 0, Name: 'Snoop Dogg & Xzibit - Bitch Please.mp3'. Track 06: Length: 03:55.11, Pause frames: 150, Filters: 0, Name: '08- Snoop Dogg - Tru Tank Dogs (Feat. Mystikal).mp3'. Track 07: Length: 03:19.74, Pause frames: 150, Filters: 0, Name: '16- Snoop Dogg - See Ya When I Get There (Feat. C - Murder & Mystikal).mp3'. Track 08: Length: 03:57.42, Pause frames: 150, Filters: 0, Name: 'Ludacris Ft. Pharrell - Money Maker.mp3'. Track 09: Length: 04:21.41, Pause frames: 150, Filters: 0, Name: 'Ludacris Feat. I-20, Tity Boi, & Lil Fate- We Got Them Guns.mp3'. Track 10: Length: 04:06.63, Pause frames: 150, Filters: 0, Name: 'Lil Kim - Naked Truth - Lighters Up.mp3'. Track 11: Length: 04:42.06, Pause frames: 150, Filters: 0, Name: 'Eminem, Obie Trice, DMX - Go To Sleep Bitch .mp3'. Track 12: Length: 03:38.32, Pause frames: 150, Filters: 0, Name: 'BUSTA RHYMES (TOUCH IT).mp3'. Track 13: Length: 04:23.27, Pause frames: 150, Filters: 0, Name: 'Akon Ft Snoop Dogg - I Wanna fusk you.mp3'. Track 14: Length: 04:13.23, Pause frames: 150, Filters: 0, Name: '06-dmx-what_these_bitches_want_(feat._sisqo).mp3'. Track 15: Length: 04:46.57, Pause frames: 150, Filters: 0, Name: '09-dmx-where_the_hood_at.mp3'. Track 16: Length: 04:18.49, Pause frames: 150, Filters: 0, Name: '12-dmx-its_all_good.mp3'. Track 17: Length: 03:53.34, Pause frames: 150, Filters: 0, Name: '15-dmx-here_we_go_again.mp3'. Total size: 72:38.68 10:40:22 AM #2 Text 0 File Burncd.cpp, Line 3086 PHILIPS DVD+-RW SDVD8441 Buffer underrun protection activated 10:40:22 AM #3 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 10:40:22 AM #4 Text 0 File Reader.cpp, Line 124 Reader running 10:40:22 AM #5 Text 0 File Writer.cpp, Line 113 Writer D: PHILIPS DVD+-RW SDVD8441 running 10:40:22 AM #6 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 10:40:22 AM #7 Text 0 File Burncd.cpp, Line 3400 Turn on Disc-At-Once, using CD-R/RW media 10:40:22 AM #8 Text 0 File DlgWaitCD.cpp, Line 290 Last possible write address on media: 359848 ( 79:59.73) Last address to be written: 326767 ( 72:38.67) 10:40:22 AM #9 Text 0 File DlgWaitCD.cpp, Line 302 Write in overburning mode: NO (enabled: CD) 10:40:22 AM #10 Text 0 File DlgWaitCD.cpp, Line 2733 Recorder: PHILIPS DVD+-RW SDVD8441 10:40:22 AM #11 Text 0 File DlgWaitCD.cpp, Line 474 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:40:22 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (Lil Jon & The Eastside Boys Feat. Ying Yang Twins - Get Low.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 25058 (25058) = #25058/5:34.8 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 25058 blocks [D: PHILIPS DVD+-RW SDVD8441] 1: TRM_AUDIO_NOPRE (Ying Yang Twins ft Pit Bull- Shake.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18124 (18124) = #18124/4:1.49 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 18124 blocks [D: PHILIPS DVD+-RW SDVD8441] 2: TRM_AUDIO_NOPRE (The Game - It's Okay (One Blood).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19111 (19111) = #19111/4:14.61 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19111 blocks [D: PHILIPS DVD+-RW SDVD8441] 3: TRM_AUDIO_NOPRE (04 Up Jump Tha Boogie.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21224 (21224) = #21224/4:42.74 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 21224 blocks [D: PHILIPS DVD+-RW SDVD8441] 4: TRM_AUDIO_NOPRE (Snoop Dogg & Xzibit - Bitch Please.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 17567 (17567) = #17567/3:54.17 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 17567 blocks [D: PHILIPS DVD+-RW SDVD8441] 5: TRM_AUDIO_NOPRE (08- Snoop Dogg - Tru Tank Dogs (Feat. Mystikal).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 17636 (17636) = #17636/3:55.11 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 17636 blocks [D: PHILIPS DVD+-RW SDVD8441] 6: TRM_AUDIO_NOPRE (16- Snoop Dogg - See Ya When I Get There (Feat. C - Murder & Mystikal).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 14999 (14999) = #14999/3:19.74 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 14999 blocks [D: PHILIPS DVD+-RW SDVD8441] 7: TRM_AUDIO_NOPRE (Ludacris Ft. Pharrell - Money Maker.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 17817 (17817) = #17817/3:57.42 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 17817 blocks [D: PHILIPS DVD+-RW SDVD8441] 8: TRM_AUDIO_NOPRE (Ludacris Feat. I-20, Tity Boi, & Lil Fate- We Got Them Guns.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19616 (19616) = #19616/4:21.41 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19616 blocks [D: PHILIPS DVD+-RW SDVD8441] 9: TRM_AUDIO_NOPRE (Lil Kim - Naked Truth - Lighters Up.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18513 (18513) = #18513/4:6.63 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 18513 blocks [D: PHILIPS DVD+-RW SDVD8441] 10: TRM_AUDIO_NOPRE (Eminem, Obie Trice, DMX - Go To Sleep Bitch .mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21156 (21156) = #21156/4:42.6 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 21156 blocks [D: PHILIPS DVD+-RW SDVD8441] 11: TRM_AUDIO_NOPRE (BUSTA RHYMES (TOUCH IT).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16382 (16382) = #16382/3:38.32 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 16382 blocks [D: PHILIPS DVD+-RW SDVD8441] 12: TRM_AUDIO_NOPRE (Akon Ft Snoop Dogg - I Wanna fusk you.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19752 (19752) = #19752/4:23.27 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19752 blocks [D: PHILIPS DVD+-RW SDVD8441] 13: TRM_AUDIO_NOPRE (06-dmx-what_these_bitches_want_(feat._sisqo).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18998 (18998) = #18998/4:13.23 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 18998 blocks [D: PHILIPS DVD+-RW SDVD8441] 14: TRM_AUDIO_NOPRE (09-dmx-where_the_hood_at.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21507 (21507) = #21507/4:46.57 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 21507 blocks [D: PHILIPS DVD+-RW SDVD8441] 15: TRM_AUDIO_NOPRE (12-dmx-its_all_good.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19399 (19399) = #19399/4:18.49 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19399 blocks [D: PHILIPS DVD+-RW SDVD8441] 16: TRM_AUDIO_NOPRE (15-dmx-here_we_go_again.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 17509 (17509) = #17509/3:53.34 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 17509 blocks [D: PHILIPS DVD+-RW SDVD8441] -------------------------------------------------------------- 10:40:22 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [D: PHILIPS DVD+-RW SDVD8441] for write in raw writing DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 17: 1: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 0 367200 61709184, ISRC "" 2: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 61709184 62076384 106443936, ISRC "" 3: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 106443936 106811136 153594864, ISRC "" 4: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 153594864 153962064 205918416, ISRC "" 5: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 205918416 206285616 249289632, ISRC "" 6: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 249289632 249656832 292829760, ISRC "" 7: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 292829760 293196960 329914512, ISRC "" 8: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 329914512 330281712 373897728, ISRC "" 9: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 373897728 374264928 422284896, ISRC "" 10: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 422284896 422652096 467971920, ISRC "" 11: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 467971920 468339120 520129008, ISRC "" 12: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 520129008 520496208 560599344, ISRC "" 13: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 560599344 560966544 609319440, ISRC "" 14: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 609319440 609686640 656193744, ISRC "" 15: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 656193744 656560944 709210080, ISRC "" 16: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 709210080 709577280 757066032, ISRC "" 17: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 757066032 757433232 800295264, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x01 | 0x00 -150 | 1 | 0 | 0x21 | 0x00 0 | 1 | 1 | 0x21 | 0x00 25058 | 2 | 0 | 0x21 | 0x00 25208 | 2 | 1 | 0x21 | 0x00 43332 | 3 | 0 | 0x21 | 0x00 43482 | 3 | 1 | 0x21 | 0x00 62593 | 4 | 0 | 0x21 | 0x00 62743 | 4 | 1 | 0x21 | 0x00 83967 | 5 | 0 | 0x21 | 0x00 84117 | 5 | 1 | 0x21 | 0x00 101684 | 6 | 0 | 0x21 | 0x00 101834 | 6 | 1 | 0x21 | 0x00 119470 | 7 | 0 | 0x21 | 0x00 119620 | 7 | 1 | 0x21 | 0x00 134619 | 8 | 0 | 0x21 | 0x00 134769 | 8 | 1 | 0x21 | 0x00 152586 | 9 | 0 | 0x21 | 0x00 152736 | 9 | 1 | 0x21 | 0x00 172352 | 10 | 0 | 0x21 | 0x00 172502 | 10 | 1 | 0x21 | 0x00 191015 | 11 | 0 | 0x21 | 0x00 191165 | 11 | 1 | 0x21 | 0x00 212321 | 12 | 0 | 0x21 | 0x00 212471 | 12 | 1 | 0x21 | 0x00 228853 | 13 | 0 | 0x21 | 0x00 229003 | 13 | 1 | 0x21 | 0x00 248755 | 14 | 0 | 0x21 | 0x00 248905 | 14 | 1 | 0x21 | 0x00 267903 | 15 | 0 | 0x21 | 0x00 268053 | 15 | 1 | 0x21 | 0x00 289560 | 16 | 0 | 0x21 | 0x00 289710 | 16 | 1 | 0x21 | 0x00 309109 | 17 | 0 | 0x21 | 0x00 309259 | 17 | 1 | 0x21 | 0x00 326768 | lead-out | 1 | 0x01 | 0x00 10:40:22 AM #14 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 10:40:22 AM #15 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 24x (3,600 KB/s) 10:40:22 AM #16 SPTI -1189 File SCSIPassThrough.cpp, Line 291 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x02 CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02 Buffer x05724200: Len x4000 10:40:22 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0 10:40:22 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #25208 10:40:22 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #43482 10:40:22 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #62743 10:40:22 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #84117 10:40:22 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #101834 10:40:22 AM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #119620 10:40:22 AM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #134769 10:40:22 AM #25 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #152736 10:40:22 AM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #172502 10:40:22 AM #27 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #191165 10:40:22 AM #28 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #0): write at #212471 10:40:22 AM #29 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #0): write at #229003 10:40:22 AM #30 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #0): write at #248905 10:40:22 AM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 14 (relocatable, no disc pos, no patch infos, orig at #0): write at #268053 10:40:22 AM #32 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 15 (relocatable, no disc pos, no patch infos, orig at #0): write at #289710 10:40:22 AM #33 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 16 (relocatable, no disc pos, no patch infos, orig at #0): write at #309259 10:40:22 AM #34 Text 0 File MMC.cpp, Line 17436 StartDAO : CD-Text - On 10:40:22 AM #35 Text 0 File MMC.cpp, Line 22072 Set BUFE: Buffer underrun protection -> ON 10:47:09 AM #36 SPTI -1135 File SCSIPassThrough.cpp, Line 291 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 02 A8 56 00 00 1A 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C Buffer x04210000: Len xf8a0 0xCD F7 ED F4 D9 F9 05 F8 EA FA B5 F2 A3 06 B9 F9 0x59 15 BD 03 0D 0E B2 05 53 10 28 09 A0 16 AE 0F 0x1E 1D 55 19 78 25 B2 23 AD 21 CD 23 06 1D 39 1C 10:47:09 AM #37 CDR -1135 File Writer.cpp, Line 302 Write error D: PHILIPS DVD+-RW SDVD8441 10:47:09 AM #38 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:47:09 AM #39 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:47:10 AM #40 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 24x (3,600 KB/s) 10:47:10 AM #41 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 10:47:10 AM #42 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
please tell us the software your are using and typ of drive and brand lets try updating your drivers start>my computer (right click)properties >hardware tab> device manager> cd-rom/dvd-rom (depends on what you have) you give me more details I'll be glade to asset you further