My Plextor 760A has started giving me a "command sequence error" problems. Drive worked great for first two months...now this. Happens on every burn program I have: Image Burn, Nero, etc. Any suggestions? Plextor already replaced the drive, but I still get the error message which ruins my disks. Tks.
From Nero Express---any help would be greatly appreciated. It's driving me crazy and eating my disks--some of which are expensive. Thanks in advance: Michael Grace 1C82-803M-19E5-MAAX-4009-AE23-**** Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 (Nero Express) Recorder: <PLEXTOR DVDR PX-760A> Version: 1.06 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <HL-DT-ST DVD-ROM GDR8163B>Version: 0S24 - HA 1 TA 1 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === CdRomPeripheral : PLEXTOR DVDR PX-760A atapi Port 0 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 0 ID 1 DMA: On DiskPeripheral : WDC WD2000JD-98HBB0 atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === PLEXTOR DVDR PX-760A D: CDRom0 HL-DT-ST DVD-ROM GDR8163B E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2047MB (2096492kB) Free physical memory: 1553MB (1590620kB) Memory in use : 24 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 24.3.2007 UDF/ISO compilation 10:01:56 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 10:01:57 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 10:01:57 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 10:01:57 PM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 10:01:57 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 10:01:57 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 10:01:57 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 10:01:57 PM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 10:01:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 2284543 (507:40.43, 4461MB) 10:01:57 PM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 10:01:57 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: PLEXTOR DVDR PX-760A, Media type: DVD+R9 Double Layer Disc Manufacturer ID: MKM, Media Type ID: 001, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 0 10:01:57 PM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:01:57 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2284544 (2284544) = #2284544/507:40.44 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284544 blocks [D: PLEXTOR DVDR PX-760A] -------------------------------------------------------------- 10:01:57 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [D: PLEXTOR DVDR PX-760A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4678746112, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2284544 | 0 | 0x00 2284544 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 10:01:57 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 10:01:57 PM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 10:01:58 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 10:01:58 PM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 10:01:58 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 10:01:58 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 6x (8,310 KB/s) 10:01:58 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:01:58 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 Buffer x08b63540: Len x804 10:01:58 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 642 L0 Data Zone Capacity set to 1142336 (116E40h, 2231MB) -> OK, confirmed setting 10:01:58 PM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 669 Burning Layer 1 10:01:58 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 679 Start writing layer 1 at address 0 (0h) Recording mode: unknown Recording Mode 10:01:58 PM #26 Text 0 File Cdrdrv.cpp, Line 9859 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 258 Book Type: DVD+R DL (14), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 146E3F h (LBN: 116E3F h, 2231 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: MKM..... Media type ID: 001 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 4D 4B 4D 00 00 - 00 00 00 30 30 31 00 40 ...MKM.....001.@ 25 25 37 0C 02 2F 63 02 - 2F 63 21 23 0D 0E 14 14 %%7../c./c!#.... 02 01 01 10 00 21 23 0D - 0E 14 14 02 01 01 10 00 .....!#......... 10:01:58 PM #27 Text 0 File DVDR.cpp, Line 6727 Drive: PLEXTOR DVDR PX-760A Book Type request [PX]: DVD-ROM Changing the Book Type was finished successfully, return code 0 10:01:58 PM #28 CDR -1207 File DVDR.cpp, Line 6356 Book Type automatically set to: DVD-ROM 10:01:58 PM #29 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 10:01:58 PM #30 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 83836800 10:01:59 PM #31 Text 0 File Cdrdrv.cpp, Line 1338 22:01:59.171 - D: PLEXTOR DVDR PX-760A : Queue again later 10:02:51 PM #32 Text 0 File Cdrdrv.cpp, Line 1338 22:02:51.968 - D: PLEXTOR DVDR PX-760A : Queue again later 10:02:52 PM #33 Text 0 File Cdrdrv.cpp, Line 1338 22:02:52.984 - 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completed successfully for FSCTL_DISMOUNT_VOLUME 10:14:07 PM #139 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 10:14:07 PM #140 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
you're using good media but still very close to the edge of the disk! may cause a problem. must be a setting in Nero somewhere that is causing this problem something is definitely wrong when you have a single sided blank DVD (DVD5) and it is trying to burn to a DL disk (DVD9)! are you trying to make a direct copy of a store bought DVD? and also you are using a very new version of Nero...... maybe it's buggy and you need a more stable version to use.
another solution might be to use a different program..... try AnyDVD and CloneDVD2! these programs are member favorites around here! you can get a 21 day free trial on these programs..... found here: http://www.slysoft.com/en/ see if you're still having problems using these programs! Also here is a great free program, called RipIt4Me: http://www.ripit4me.org/guide.html#start now if you still have problems then there really might be a problem with your drive or your media you're using.... but MKM (Mitsubishie Chemical) are top notch media. I use Taiyo Yuden... strictly MIJ (made in Japan).
Thanks for the response---I'm using TY media and Verbatim (recommended by Plextor). Also, Any DVD. I'm getting the same error message with Image Burn, Clone and Nero...........very puzzling........ Is it possible that Windows Update is putting bugs in our OS to prevent burning DVDs? I hate to sound paranoid, but.........????
well...... you can always go back to when your computer was running correctly ..... it's called Restore Point..... Windows automatically makes a restore point every day..... so you can go back to that point when your computer was working properly. So if you think that a Windows update did a # on your computer..... go back before the update took affect! and then don't update your computer! you can try that. Start/Programs/Assessories/System Tools/System Restore and follow directions remember.... if you installed programs or updated data or put in documents you might lose that information because Windows is going back to a date previous on your computer before you did changes! so be aware of that and save your updated or installed data so it won't be lost. I used this method plenty of times as I have an external hard drive that always is updated to what I have on my internal hard drives! I never loose anything any more!
My 2 cents, Seems to me that everything was working fine until the jump to the second layer and more data was written...up to address 1915968: I see you are using a 6X burn speed. Have you tried it with a slower speed? Why are you using a DL disc when your video will fit on a single layer?
Fasfrank: The DL disk was just a mistake---grabbed the wrong one to test. Everything worked perfectly until just a few days ago...don't recall installing anything or downloading something new. The error message just popped up for no apparent reason. Unless somebody comes up with something from the burn log, I'll try to do a system restore. Am backing up data now.
Why don't you post a log from one of those single layer burns if the System Restore doesn't fix things? Good luck with the system restore. I'm thinking it's a problem with the burner but it's hard to say at this point. Do you have a spare burner?