Everytime my pc is connected to the internet (broadband through ntl) it shuts down the second I connect my lead to the back. I get this message all the time: Error Signature: BC Code: d1 BCP1: 00000011 BCP2: 00000002 BCP3: 00000001 BCP4: F80AOBC5 OS Ver: 5_1_2600 SP: 1_0 Product: 256_1 I get the Microsoft option to 'send' or 'don't send', so I choose don't send (as I am not connected to the internet). The messages below are more specific to the problem. In device manager there is a ? by VGA - I tried to install monitor drivers from the disk and it will not install. Error Report Contents: C:\windows\minidump\mini041705-03.dmp C:\docume~1\default\locals~1\temp\wer1.tmp.dir00\sysdata.xml (I have had to install my old hard drive to enable me to get on the net and type this message) Any help to resolve this would be much appreciated.
Are you using a USB port for your broadband connection? If so you may have a bad install of SP1 on your computer. Delete it, redownload and install it again. I had this same problem awhile back. Doing this worked for me. I later went with an ethernet card and never have any more prolems.
hello ashtonjay, first off what lead are you trying to connect while comp is turned on and conected to the net? If you see a ? next to any component in device manager it's not installed correctly(as you thought) check manufactureres site for updated drivers.
the question mark by the vga is for videocard not monitor so if video is onboard check on motherboard cd.
According to Microsoft, the BCCode : d1 errors are usually caused by driver problems. It's known to occur with ATI video cards and not having the latest driver as well as some USB product issues.