I have a 1 month old Athlon 64 3500 with 512 RAM and all of the sudden today the CPU won't go below 100% usage. Well when it boots its fine. Browsing folders is fine, using notepad fine. But when ever I have IE or Outlook, or Photoshop open the usage goes all the way to 100%. With whichever of those programs that is open taking all the resources. I haven't tried any other programs. 1 IE window will do this. Ran Adaware, Spybot, Ewido(safe mode) and it just cleared up cookies. AVG Anti-virus, and Zone Alarm installed. Computer worked fine on Friday. Here is HiJackThis log: Logfile of HijackThis v1.99.1 Scan saved at 3:43:08 PM, on 11/6/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\AVGFRE~1\avgemc.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe C:\PROGRA~1\AVGFRE~1\avgcc.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Weather Watcher\ww.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Hijackthis\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.1.720.5674\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [WeatherWatcher] C:\Program Files\Weather Watcher\ww.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpqdktp/downloads/sysinfo.cab O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqcpqdktp/downloads/msxml4.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgemc.exe O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WMP54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe" "WMP54Gv4.exe (file missing)
AVG Virus Scan in Safe mode found nothing. How do I fix this? Also Firefox seems to work fine as a browser, but IE doesn't. I know the story I should probably be using firefox anyways but I am still need to fix this problem. Update 11-7 2:53pm OUTLOOK.EXE is fine till I try to type a message and then WINWORD.EXE goes 100%. Then when I end task for winword, outlook goes 100%. Maybe I need an update to Office??? M$ won't let me use their updater without IE, and IE is crapping out. grr.
Does anyone out there have any ideas about this??? I thought it may have been linked to a bad office install but I just uninstalled and reinstalled Office Pro 2003 and it still has problems. I can't update office because IE is still going to full cpu usage. I am getting closer and closer to the last straw and reformatting. I don't want to do that because this is my computer at work and I will basically lose an entire day to this.
Run an online scan with Kaspersky. You'll need IE to use the scanner and since your IE is basically unusable, try the IE tab extension for Firefox. Download it from here. Install it and then run Kaspersky from Firefox and post the log.
Here is Kaspersky report. Its clean. Thursday, November 09, 2006 10:20:57 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 9/11/2006 Kaspersky Anti-Virus database records: 225873 Scan Settings Scan using the following antivirus database standard Scan Archives true Scan Mail Bases true Scan Target My Computer A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ Scan Statistics Total number of scanned objects 124502 Number of viruses found 0 Number of infected objects 0 / 0 Number of suspicious objects 0 Duration of the scan process 01:18:48 Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped C:\Documents and Settings\Compaq_Owner\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\~DF5A58.tmp Object is locked skipped C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Compaq_Owner\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Compaq_Owner\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{00EFF98B-5705-4D9A-BA78-7681A60AFB54}\RP9\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped C:\WINDOWS\Internet Logs\KLASSIC-DESKTOP.ldb Object is locked skipped C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\Temp\ZLT078c3.TMP Object is locked skipped C:\WINDOWS\Temp\ZLT078cd.TMP Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. Firefox extension did not work as it made firefox jump to 100% usage. Just for fun I downloaded IE7 and tried that. IE7 shows 100% cpu usage, but doesn't slow down my computer. Also I have now noticed the software for my wireless network card will occasionally use 100% CPU and lock me up but if I "End Process" it, things go back to normal. File for wireless nic is WMP54Gv4.exe.
If this comes out clean, this is not a malware problem. I really don't know what could be causing this either. Download F-Secure Blacklight (blbeta.exe) to the desktop from here. Open it and click [bold]Accept Agreement[/bold]. Click "[bold]Scan[/bold]". After the scan is complete, click "[bold]Next[/bold]", then "[bold]Exit[/bold]". It will create a log on the desktop named "[bold]fsbl-xxxxxxx.log[/bold]" (the xxxxxxx will be the date and time of the scan) Post that log in your next reply.
Blacklight found nothing. Here is the log: 11/10/06 10:33:07 [Info]: BlackLight Engine 1.0.47 initialized 11/10/06 10:33:07 [Info]: OS: 5.1 build 2600 (Service Pack 2) 11/10/06 10:33:07 [Note]: 7019 4 11/10/06 10:33:07 [Note]: 7005 0 11/10/06 10:33:10 [Note]: 7006 0 11/10/06 10:33:10 [Note]: 7011 1272 11/10/06 10:33:10 [Note]: 7026 0 11/10/06 10:33:10 [Note]: 7026 0 11/10/06 10:33:20 [Note]: FSRAW library version 1.7.1020 11/10/06 10:35:23 [Note]: 2000 1012 11/10/06 10:35:43 [Note]: 7007 0 More fun and excitement. CuteFTP Pro also runs my cpu usage up to 100% and I can't do anything on my computer. Any suggestions for a new FTP program? Free preferably.
so I take it after scanning this computer with everything known to man except an x-ray machine or CAT scan that it is completely a lost cause. Bummer. Well I have found temporary work-arounds for the programs that are causing problems. I guess one weekend I will have to come in to work and back up everything and reformat. One good thing to come of this. I think I might have become a firefox user.
Yes, it seems that way. I'm sorry I couldn't assist you further. Using Firefox will save you from so many malware problems you wouln't believe it. Although, with the new IE 7 there have been some major security updates, but nothing compares to Firefox!
