damaged hard-drive unable to boot OS or recover Help!

Discussion in 'PC hardware help' started by Wilhelm82, Nov 12, 2009.

  1. Wilhelm82

    Wilhelm82 Member

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    Hey guys, I got quite a situation on my hand that I want to fix as soon as possible.

    My hard-drive for my laptop was recently infected with numinous viruses, which was all nice and easy to solve or so I thought, I managed to manually delete the System Tools anti-virus which was the virus itself. You know it was similar to that Anti-Virus XP 2000 crap that everyone i'm sure came across once in they're windows lifetime.

    However, after that, the computer was having difficulties booting up the OS, I finally managed to do so thought the NORMAL boot up method (safe mode would not boot) and I tried to update windows xp to service pack 3, after it installed I restarted as requested, now it just wont boot, i get a blue screen than it instantly restarts before I can read what it says.

    I popped in my windows cd to do a console recovery, no luck, it says it's damaged. and when I try to format it, it says theres no drive there. and if I push R Enter or any of the commands to install xp, it gives me a blue screen of death. I can access the bios no problem, and the hard-drive is detected via that, but though recovery console or the xp setup it's a different story.

    Any idea guys? I've tried formatting though the console recovery, using the setup, no luck. It just refuses to understand the drives actually there and I don't want to go get a new hard-drive.

    Oh, the windows xp start up screen shows for a mid second before the blue screen, than the instant restart..

    as I said before safe mode doesn't work, it boots the drivers but as soon as the windows start up screen happens it screws up.

    Safe mode with networking: same problem
    Command Prompt: same problem.

    I'm very sure that if i can just force a format of the hard-drive it'll have no problems.
     
    Last edited: Nov 12, 2009
  2. ddp

    ddp Moderator Staff Member

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    does the hd have a 2nd partition which hopefully contains the recovery section? what is the make & model# of the laptop?
     
  3. Wilhelm82

    Wilhelm82 Member

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    Well it's my friends laptop, and it was custom made, use to be a gateway laptop until her tech guy decided to swap everything to make it run effectively for College crap. in otherwords, I found out he purposely screwed with crap so you have to use a certain floppy to be able to do things with the hard-drive outside of the OS. I don't know how to explain it. I'm just going to flash the bios and see what happens.

    and no 2nd P. Doesn't even show any it says something around the lines of

    There is No detectable Driver blah blah...

    Buddy just made it so my friend has to go back to him for repairs what a money scam.

    Thanks for the quick reply tho. much appreciate it.
     
  4. ddp

    ddp Moderator Staff Member

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    have you tried last known good configuration? what version of windows & sp is on laptop & what version is your sp?
     
  5. k7vc

    k7vc Regular member

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    I keep an old DOS 7 boot disk with FDISK and FORMAT on it for cases like this. It is amazing how often it will work when nothing else does.

    Dick
     
  6. ddp

    ddp Moderator Staff Member

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    i use win98 bootdisk when i have to.
     
  7. Wilhelm82

    Wilhelm82 Member

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    Meh It ended up being the bios which I simply just flashed and updated, than it was allowing me to format. Not to mention whoever had his hands on this laptop before me, did some serious dumb shit installing the OS I don't even know what he did, but he really was stressin out the whole computer with his methods.
    Tried to make it so you'd HAVE to go back to him and pay him money, I told him if I find another customer who has the same issue and has to come back, I'm calling the police on his ass.
    I don't see why people with this knowledge abuses it for cash.. Like shit I understand charging them like 50 bucks to fix they're computer, but you don't set it up so they got to go back to you when it will screw up. i wanna know how he did that tho... it was something to do with the bios.
     

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