I had an Ipod nano 4gb yest for xmas... Already had itunes on my pc so just plugged it in. Itunes opened and said there was newer ipod software available to update, so I clicked ok. It then downloaded some software but then gave me a popup saying "update failed for an unknown reason, unable to update this ipod. The ipod is now empty in windows explorer whereas yesterday when xp saw it it had a few files and folders on it, I assume this was the OS?? Now when I connect it up, itunes opens and says the ipod needs to be restored. So I click restore, it does some stuff and says its completed and is restarting, but then the same message comes up saying it needs to be restored. This just happens over and over and the restore doesnt actually seem to do anything. How can I get the OS back onto my ipod?? Can anyone help?
well try putting the ipod on disk mode by holding the menu and center button until the ipod powers off then immediately release the menu and hold the play and center button until you see a check mark on your ipod screen, you may need to reboot your computer to reset itunes if you are using a pc. once your pc has rebooted open itunes connect the ipod and follow the on screen instructions. if it fails again, well you may need to take back to apple and get a new one.
