Dell Dimension E510 system recovery

Discussion in 'Windows - Software discussion' started by ILL-C, Oct 19, 2006.

  1. ILL-C

    ILL-C Member

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    I have this Dell Dimension E510 and it has a trojan virus on it and my norton's not doing it's job. i was wonderin if anyone knows how i could get into to system recovery portion of the hard drive without callin dell because they want to charge for everything. and help will be appriciated. Thanks
     
  2. ddp

    ddp Moderator Staff Member

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    when computer is posting before going into windows, does it give you the option of system recovery?
     
  3. ILL-C

    ILL-C Member

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    nope it tell gives you the opion of bios setup and startup setup.
     
  4. ddp

    ddp Moderator Staff Member

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    startup setup as in safemode, normal & whatever?
     
  5. ILL-C

    ILL-C Member

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    yeah
     
  6. ddp

    ddp Moderator Staff Member

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    what does the user manual say & do you have a floppy drive?
     
  7. ILL-C

    ILL-C Member

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    i don't have a user's manual because i'm trying to fix it for my classmate and she's type that doesn't know to keep all thing that come with the stuff. nor does it have a floppy drive.
     
  8. ddp

    ddp Moderator Staff Member

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    see if can get the asset # in the post screen or in the bios so i can hopefully link you to a manual
     
  9. ILL-C

    ILL-C Member

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    I'm good now. I found that the way to get to system recovery is hold Ctrl and press F11 on startup.
     
  10. ddp

    ddp Moderator Staff Member

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    teach & learn
     

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