Dell laptop problem please help?

Discussion in 'PC hardware help' started by wrules, Sep 18, 2008.

  1. wrules

    wrules Regular member

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    i bought a laptop yesterday and installed happauge wintv for xp on my vista laptop and it froze while installing, i restarted the laptop and now have an error on a black screen about that there was some hardware problems. I am given only the option to start windows notmally or on safe mode. i have tried both but i am still unable to log on(it just freezes) can comeone help me please
     
  2. borhan9

    borhan9 Active member

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    Have you tried to choose last known good config, try that and see what happens
     
  3. wrules

    wrules Regular member

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    how do you start last known config if i can't log on?
     
  4. borhan9

    borhan9 Active member

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    I thought u can get the start-up menu press F8 when the computer is booting up and then a menu should come up and then one of the options is last known good config.
     
  5. wrules

    wrules Regular member

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    i have contacted dell, and they are sending and engineer over to replace the hard drive. Its a bit stupid that within 2 days of getting the laptop i need a hard drive
     
  6. borhan9

    borhan9 Active member

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    This is one off the reasons i would not touch a Dell even ifi was paid to try their new products.
     

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