I purchased Nero 7 about 2 days ago. One I got it, I went to my favorite site to download the cue-files. I burned two disc successfully and then today I can't for some reason. When I go into importing the files. I get an error message that says "AN ERROR OCCURRED WHILE LOADING THE CUE SHEET FILE"! For some reason all of a sudden I cannot even go into the Nero Express and import a mp3 either. I click on the add button to look up the file, and I get a non-responsive message. So, all in all. I can't really do anything now. I'm uninstalled about 7 or 8 times. Reinstalled the same amount of times. I've also gone into the registry to delete anything that is Nero. I still get this message. I did click on the Cue file sheet itself to see what its programmed to open with. It says it opens with Nero Burning ROM. Yet, I thought its suppose to open with Nero Express? I tried to change the association. Yet, I cannot find the Nero Express File. It doesn't seem to be there. Can anyone help me with this? Here is the Cue File Sheet I'm trying to import: (CUE_FILE)_DJ_River_-_The_Orange_Room_(Spring 2005)_.cue, the site that I'm downloading the Cue files from will be included. Please check the part of the site called "Mixes" Here is a Hijackthis File. I'm not sure if this helps, but I hope so. Logfile of HijackThis v1.99.1 Scan saved at 12:52:41 PM, on 12/25/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_server.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe C:\PROGRA~1\TRENDM~1\INTERN~2\pccguide.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Emoticons Mail\emomail.exe C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe C:\Program Files\Stardock\CursorXP\CursorXP.exe C:\Program Files\AlfaClock\AlfaClock.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\wwSecure.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\Stardock\Object Desktop\Component Tray\sdctray.exe C:\Program Files\Stardock\WinCustomize\Tray\wctray.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Administrator\Local Settings\Temp\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: (no name) - {06647158-359E-4D10-A8DE-E6145DA90BE9} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: #msntb_toolbar_full_name# BHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\msn toolbar suite\tb\02.05.0001.1119\en-us\msntb.dll O2 - BHO: Web Class - {D03B6018-E880-4A89-99A2-7354FE52DDAE} - C:\PROGRA~1\NLIA\Nlia.dll O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" O4 - HKLM\..\Run: [mm_server] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_server.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [NliaClient] "C:\Program Files\NLIA\Netpia.exe" O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~2\pccguide.exe O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKCU\..\Run: [Emoticons Mail] "C:\Program Files\Emoticons Mail\emomail.exe" O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\Stardock\CursorXP\CursorXP.exe" O4 - HKCU\..\Run: [AlfaClock Classic] "C:\Program Files\AlfaClock\AlfaClock.exe" /startup O4 - HKCU\..\Run: [DesktopX] "C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe" O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - Startup: Stardock Central.lnk = C:\Program Files\Stardock\Object Desktop\Component Tray\sdctray.exe O4 - Startup: WinCustomize Updates.lnk = C:\Program Files\Stardock\WinCustomize\Tray\wctray.exe O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813 O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/0.8.0794.38/WinSSWebAgent.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204 O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} - http://inst.c-wss.com/135p/html/gtdownlr.cab O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125613008281 O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://evite.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_6us.cab O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://www.musicmatch.com/form/support/tech/diagnostics/cabs/DiagCollectionControl.cab O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe