driver doesnt recognize cd

Discussion in 'DVD / Blu-ray drives' started by honey105, Aug 26, 2008.

  1. honey105

    honey105 Member

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    my sister just bought the new Microsoft Office Enterprise 2007 for use on her home computer only the computer doesnt recognize the cd. every other cd works though and when i tried it on my computer it did recognize the cd. what do i do?
     
    honey105, Aug 26, 2008
    #1
  2. GrandpaBW

    GrandpaBW Active member

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    Delete the optical drive, in Device Manager, reboot, and try again.
     
    GrandpaBW, Aug 26, 2008
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  3. honey105

    honey105 Member

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    would it reinstall automatically?
     
    honey105, Aug 26, 2008
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  4. pcdoc1

    pcdoc1 Guest

    I believe that Office 2007 is shipped on a DVD not CD.
    If the drive is not a DVD drive it will not read the disk.
     
    pcdoc1, Aug 26, 2008
    #4

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