DVD Burning Errors

Discussion in 'Nero discussion' started by ebenson, Nov 18, 2007.

  1. ebenson

    ebenson Member

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    Hi-ya everyone ... first time poster here ...HELP!!! =)

    I've had trouble burning several movies...I'm getting a burn failed error from Nero 6.

    "#31 Phase 38 File APIProgress.cpp, Line 273. Burn process failed at 16x (22,160 KB/s)"

    My process is RipIt4Me, DVD Decrypter, DVD Shrink, Nero.
    My burner is a SAMSUNG SH-S202G and my media is RiDATA 16x DVD+R.

    My boyfriend and I use the same drives, media & process, we just have different drive connections (SATA vs IDE), yet he has no burning issues and I do...

    Any thoughts on what the issue might be?
    Your input is greatly appreciated!!

    Many thanks! Miss Liz
     
  2. gwendolin

    gwendolin Senior member

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    Go to this location, and then post your failed Nero history log...Program Files>Ahead>Nero>NeroHistory.txt

    I will ask to have this moved to the Nero Forum
     
  3. ddp

    ddp Moderator Staff Member

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    moved to correct forum
     
  4. ebenson

    ebenson Member

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    I tried a couple more things and I'm still having issues burning.

    I tried updating to Nero 7, that didn't help.
    And I tried using a different type of media, Memorex DVD+R, and that didn't work either.

    Here's the entire process list from Nero ...



    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 9/25/2005 7:11:20 PM

    NT-SPTI used
    Nero API version: 7.0.0.0
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: ahead\Nero - Burning Rom
    Recorder: <TSSTcorp CDDVDW SH-S202G>Version: SB00 - HA 1 TA 0 - 7.0.0.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: 

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6L100M0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp CDDVDW SH-S202G atapi Port 3 ID 0 DMA: On
    CdRomPeripheral : LITE-ON COMBO SOHC-4836K atapi Port 3 ID 1 DMA: On

    === CDRom-Device-Map ===
    LITE-ON COMBO SOHC-4836K E: CDRom1
    TSSTcorp CDDVDW SH-S202G F: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1470MB (1505768kB)
    Free physical memory: 689MB (705948kB)
    Memory in use : 53 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    2.12.2007
    NeroAPI
    5:15:01 PM #1 Phase 112 File APIProgress.cpp, Line 278
    DVD-Video files reallocation started

    5:15:01 PM #2 Phase 114 File APIProgress.cpp, Line 278
    DVD-Video files reallocation completed (no file modified)

    5:15:01 PM #3 Phase 111 File APIProgress.cpp, Line 278
    DVD-Video files sorted

    5:15:01 PM #4 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 262144KB of Memory

    5:15:01 PM #5 Text 0 File Reader.cpp, Line 124
    Reader running

    5:15:01 PM #6 Text 0 File Writer.cpp, Line 113
    Writer F: TSSTcorp CDDVDW SH-S202G running

    5:15:01 PM #7 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    5:15:01 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3304
    First writeable address = 0 (0x00000000)

    5:15:01 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3304
    First writeable address = 0 (0x00000000)

    5:15:01 PM #10 Text 0 File Burncd.cpp, Line 3301
    Turn on Disc-At-Once, using DVD media

    5:15:02 PM #11 Text 0 File DlgWaitCD.cpp, Line 277
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286159 (508:02.09, 4465MB)

    5:15:02 PM #12 Text 0 File DlgWaitCD.cpp, Line 289
    Write in overburning mode: NO

    5:15:02 PM #13 Text 0 File DlgWaitCD.cpp, Line 2568
    Recorder: TSSTcorp CDDVDW SH-S202G, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    5:15:02 PM #14 Text 0 File DlgWaitCD.cpp, Line 456
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:15:02 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 846
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286160 (2286160) = #2286160/508:2.10
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286160 blocks [F: TSSTcorp CDDVDW SH-S202G]
    --------------------------------------------------------------

    5:15:02 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058
    Prepare recorder [F: TSSTcorp CDDVDW SH-S202G] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682055680, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286160 | lead-out | 1 | 0x41 | 0x00

    5:15:02 PM #17 Text 0 File SCSIPassThrough.cpp, Line 34
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    5:15:02 PM #18 Phase 24 File APIProgress.cpp, Line 278
    Caching of files started

    5:15:02 PM #19 Text 0 File Burncd.cpp, Line 4129
    Cache writing successful.

    5:15:02 PM #20 Phase 25 File APIProgress.cpp, Line 278
    Caching of files completed

    5:15:02 PM #21 Phase 36 File APIProgress.cpp, Line 278
    Burn process started at 16x (22,160 KB/s)

    5:15:04 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 306
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x053f3000: Len x4000

    5:15:04 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2669
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    5:15:04 PM #24 Text 0 File Cdrdrv.cpp, Line 8385
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    5:15:04 PM #25 Text 0 File Cdrdrv.cpp, Line 8385
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    5:15:04 PM #26 Text 0 File Cdrdrv.cpp, Line 8385
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    5:15:04 PM #27 Text 0 File DVDR.cpp, Line 6938
    Drive: TSSTcorp CDDVDW SH-S202G
    Book Type request [TSST]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    5:15:04 PM #28 CDR -1211 File DVDR.cpp, Line 5202
    Book Type set to: DVD-ROM

    5:15:04 PM #29 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    5:15:34 PM #30 SPTI -1502 File SCSIPassThrough.cpp, Line 306
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1502)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x2A 00 00 00 55 80 00 00 20 00 00 00
    Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 08 03
    Buffer x00d50000: Len x10000
    0x00 00 01 BA 44 06 7F 0C 5E 09 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 C8 65 07 F6 EC 3C E7 8D B1
    0x3C 3C 69 CF 46 D1 38 13 88 C1 F6 0D D2 87 51 37

    5:15:34 PM #31 CDR -1502 File Writer.cpp, Line 302
    DMA-driver error, CRC error
    F: TSSTcorp CDDVDW SH-S202G

    5:15:34 PM #32 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    5:15:34 PM #33 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    5:16:48 PM #34 Phase 127 File APIProgress.cpp, Line 278
    Generating DVD high compatibility borders

    5:16:48 PM #35 Phase 129 File APIProgress.cpp, Line 278
    Generating DVD borders completed successfully

    5:16:48 PM #36 Phase 38 File APIProgress.cpp, Line 278
    Burn process failed at 16x (22,160 KB/s)

    5:16:48 PM #37 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    5:16:48 PM #38 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 1/26/2005 9:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    [/color]
     
    Last edited: Dec 3, 2007
  5. gurnard

    gurnard Regular member

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    hi :)

    it looks as if you have installed 7 over 6 . uninstall nero with nero's clean tools. (saving your serial no. first, if you lose it ask me for it now i know it from your log.) which you should delete

    then reinstall the version of your choice

    these disc's i believe are 8x speed

    even if the disc's were 16x...burning at 8x would have been better
    having said that the ro3 likes 6x rather than 4x

    i'm not sure but i think this is trying to say your trying to burn a 8x disc at 16x

    i can't check if your firmware is up to date because the site i use is down at the moment
     
    Last edited: Dec 3, 2007
  6. gwendolin

    gwendolin Senior member

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  7. ddp

    ddp Moderator Staff Member

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    serial # edited out
     

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