DVD disk reading error

Discussion in 'DVDR' started by kigroy, Jul 30, 2004.

  1. kigroy

    kigroy Member

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    Hello all,

    I just recently got a computer from a friend, and he told me it was fully functional, but I can't seem to get the DVD-ROM to read DVD-R. I get the message:

    Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.

    It will read CD's, CD-R's. I have not checked out a regular DVD (simply b/c I don't have one). I tried updating the drivers, and nothing seems to help. I run XP, the DVD-R was burned with Nero.

    Thanks,
    Kigroy
     
  2. Nephilim

    Nephilim Moderator Staff Member

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    Hi,

    I could be that the disc you're trying to use was poorly burned and has corrupt data on it as windows is reporting.

    What make/model is the drive? Firmware version?

    I'd highly suggest trying a factory DVD in the drive.
     
  3. kigroy

    kigroy Member

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    The make and model is a NEC 5700A (it came with a dell dimension 4100). Not sure of the firmware version though.

    The disk that I used to test in the DVD-ROM, works in my DVD player that is connected to the TV.

    I'll check the firmware version tonight and test a real DVD as well.
     
  4. Nephilim

    Nephilim Moderator Staff Member

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    Nero Info Tool will list the firmware version.

    http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm

    It looks like the latest firmware for your 5700A is version 3.43 so if yours is older there's a chance that updating it may help and certainly couldn't hurt the drives performance. Here's a link:

    http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm

    If you do update the firmware just be sure to take it slow and follow any and all directions exactly since if you don't you can ruin the drive. It's an easy process but needs to be done right :)
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    JMLS-166S/Plextor PX-708A/Plextor Premium

    My Movies! http://www.intervocative.com/dvdcollection.aspx/Rephaim

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    Last edited: Jul 30, 2004
  5. kigroy

    kigroy Member

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    Cool. Thanks for the information. I will give it a try tonight and post tomorrow with the results.

    Thanks...
     

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