hi guys, ive just been asked to take a look at a laptops dvd-rom drive. its apparently tried to be fixed before but the geezer did nothing and it hasnt worked since. its a QSI Dvd-rom and initially it wont even detect the fact it is a dvd - it was still saying that the other cd i had just used was still in (it wasnt) it was only when i rebooted the machine that it recognised it. i installed windvd as powerdvd was having none of it in order to try and play the original dvd - but nothing. the program opened but no video came through. i tried opening it through the program and pointing to the source drive, but still nothing. of course when opening the device i can see the ts folders, so they are there, im just wondering what my nest step is or if this drive is totally fubar'd? i tried to find a newer driver for it in hope that it would help, but nothing is out there i can find, and everything i come up against is german as the laptop is an advent. Thanks for any help you can give me Laura x
All optical drives use the default windows driver. Perhaps you meant firmware? Depending on autorun settings sometimes windows won't detect a new disc, but a simple refresh of My Computer should be enough rather than a full reboot. If you have an IDE adapter (or another Laptop) you could try it in a different PC. Otherwise if you have another slim DVD drive you could try that in the laptop. Could also try booting a live Linux distro or Windows PE/XPE and see if the drive behaves any differently. The Pioneer DVR-K17 looks cheap if you end up needing a replacement. You might also want to try cleaning the drive first though.
the refresh of my computer did nothing. cant get to the bay and i dont have access to ther lappys etc
