I am having problems getting my Dell laptop to play DVD's. In device manager it shows my DVD Rom as HL-DT-ST RW/DVD GCC-424 ON. How do I identify what this drive is (brand wise) so I can see what media and formats it is compatible with? Thanks in advance for any info that anyone can give me.
Thanks ddp for the info. Now is there some tool or program I can use to ID this drive and compatible media? Thanks again.
what burner program are you using as i think both roxio & nero have in tools section something there that tells what drive you using
what dell laptop do you have so can get specs on it because right now it appears you have a combo drive which is a dvd rom with cdr/rw capabilities. i checked lg site & got this info. 24x CD-R, 24x CD-RW Write & 24x CD-ROM, 8x DVD-ROM Read for Notebook. Can play all kinds of DVD formats and CD data. 2MB Buffer memory with buffer underrun prevention technology.
Thanks ddp. I used your information to help correct things. I didn't have any burn program on my laptop so installed Nero latest version which I had on another desktop. I originally had Roxio which came on my Dell 1100 Inspiron. I had to reformat my Dell and did not reload Roxio. Based on my reading in different forums it sounds as though it's good that I didn't. Nero does have a section to identify rom etc.. I used it and now know much more and DVD's will play.I went to Dell's site to see about updates and there is one for firmware update. Since thigs are workng now should I update or from reading in forums only do it if I run into future problems? Thanks again for your replys and I look forward to future reading and learning in forums and guide sections.
