Dear all, Excuse me if this has been resolved somewhere else, for thus my search skill need to be improved. I've been burning DVD+R and CD-R with my burner (Nero log below). But suddenly it refuses to burn CD-R or CD-R(W) anymore. I've tested different media with no avail (usually I'm using Verbatim). And the same batch of media burns OK with a different burner. Funnily I still can burn DVD+R media (also Verbatim) with no issue (confirmed binarily that the files in the DVD and my hard-drive is the same). Any pointers on how to solve this, save bringing the unit to their service centre? Thank you in advance. Best regards, - Ivan Wirawan Windows Vista 6.0 IA32 WinAspi: - NT-SPTI used Nero Version: 8.3.2.1 Internal Version: 8, 3, 2, 1 Recorder: <MATSHITA DVD-RAM UJ-850S>Version: 1.05 - HA 1 TA 0 - 8.3.2.1 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default CD-ROM: <XH2703S UXT831F >Version: 2.0B - HA 1 TA 1 - 8.3.2.1 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === CdRomPeripheral : XH2703S UXT831F 2.0B ahgxq31u Port 4 ID 0 DMA: Off === CDRom-Device-Map === MATSHITA DVD-RAM UJ-850S E: CdRom0 XH2703S UXT831F F: CdRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2037MB (2086400kB) Free physical memory: 929MB (952116kB) Memory in use : 54 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.3.2008 CD-ROM (ISO) 11:45:56 #1 Text 0 File SCSIPTICommands.cpp, Line 450 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 11:45:56 #2 Text 0 File Isodoc.cpp, Line 6713 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 11:45:56 #3 Text 0 File Burncd.cpp, Line 3238 MATSHITA DVD-RAM UJ-850S Buffer underrun protection activated 11:45:56 #4 ISO9660GEN -11 File Geniso.cpp, Line 3349 First writeable address = 0 (0x00000000) 11:45:56 #5 Text 0 File Burncd.cpp, Line 3568 Turn on Disc-At-Once, using CD-R/RW media 11:45:56 #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorCD' ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 11:45:56 #7 Text 0 File DlgWaitCD.cpp, Line 292 Medium type in the drive: Unknown Lowest/Highest CLV write speed: 2x/234309x Recorder min/max supported write speed: 4x/9274316x 11:45:56 #8 Text 0 File DlgWaitCD.cpp, Line 311 Last possible write address on media: 336074 ( 74:42.74) Last address to be written: 234309 ( 52:06.09) 11:45:56 #9 Text 0 File DlgWaitCD.cpp, Line 323 Write in overburning mode: NO (enabled: CD) 11:45:56 #10 Text 0 File DlgWaitCD.cpp, Line 2932 Recorder: MATSHITA DVD-RAM UJ-850S; CDRW code: 00 97 34 22; OSJ entry from: Mitsubishi Chemical ATIP Data: Special Info [hex] 1: E1 00 C6, 2: 61 22 16 (LI 97:34.22), 3: 4A 2B 00 (LO 74:43.00) Additional Info [hex] 1: 02 3A B0, 2: 5C C6 26, 3: 00 00 00 (invalid) 11:45:56 #11 Text 0 File DlgWaitCD.cpp, Line 497 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:45:56 #12 Text 0 File ThreadedTransferInterface.cpp, Line 754 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 234310 (234310) = #234310/52:4.10 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 234310 blocks [E: MATSHITA DVD-RAM UJ-850S] -------------------------------------------------------------- 11:45:56 #13 Text 0 File ThreadedTransferInterface.cpp, Line 956 Prepare [E: MATSHITA DVD-RAM UJ-850S] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 480174080, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 234310 | 0 | 0x00 234310 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 11:45:56 #14 Text 0 File SCSIPTICommands.cpp, Line 240 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 11:45:56 #15 Text 0 File Burncd.cpp, Line 4359 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 11:45:56 #16 Phase 24 File dlgbrnst.cpp, Line 1767 Caching of files started 11:45:56 #17 Text 0 File Burncd.cpp, Line 4481 Cache writing successful. 11:45:56 #18 Phase 25 File dlgbrnst.cpp, Line 1767 Caching of files completed 11:45:56 #19 Phase 36 File dlgbrnst.cpp, Line 1767 Burn process started at 4x (600 KB/s) 11:45:56 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2673 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:45:56 #21 Text 0 File MMC.cpp, Line 17846 StartDAO : CD-Text - Off 11:45:56 #22 Text 0 File MMC.cpp, Line 22530 Set BUFE: Buffer underrun protection -> ON 11:45:56 #23 Text 0 File MMC.cpp, Line 18074 CueData, Len=32 41 00 00 14 00 00 00 00 41 01 00 10 00 00 00 00 41 01 01 10 00 00 02 00 41 aa 01 14 00 34 06 0a 11:45:56 #24 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 83836800 11:45:57 #25 Text 0 File Cdrdrv.cpp, Line 1404 11:45:57.821 - E: MATSHITA DVD-RAM UJ-850S : Queue again later 11:55:10 #26 SPTI -1040 File SCSIPassThrough.cpp, Line 196 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040) CDB Data: 0x2A 00 00 02 5B 60 00 00 20 00 00 00 Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x10 Sense Qual: 0x00 Sense Area: 0xF1 00 03 00 02 59 25 0A 00 13 00 00 10 Buffer x1cecf880: Len x10000 0x5E B1 1B CB A6 AD B9 6F BC 8E 8A CD F2 13 C4 C0 0xF8 A2 50 98 A2 55 61 0F C5 06 92 C0 A3 A1 63 39 0xD4 18 12 7E 6D 13 31 31 08 7E 87 43 8E 83 10 57 11:55:10 #27 CDR -1040 File Writer.cpp, Line 306 Illegal block size for command E: MATSHITA DVD-RAM UJ-850S 11:55:10 #28 Phase 38 File dlgbrnst.cpp, Line 1767 Burn process failed at 4x (600 KB/s) 11:55:10 #29 Text 0 File SCSIPTICommands.cpp, Line 287 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:55:12 #30 Text 0 File Cdrdrv.cpp, Line 11420 DriveLocker: UnLockVolume completed 11:55:12 #31 Text 0 File SCSIPTICommands.cpp, Line 450 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
hmm odd? your log doesnt show dma for the burner if on or off? only the virtual drive is it usb? also your doing a multisession with no finalize < -- did you want that? you tried a firmware update for the drive?
Hi Rotary, Many thanks for the reply. The drive is not a virtual drive nor USB. It is actual drive in my laptop drive bay (is this the cause of the DMA setting not showing?). Anyway all the devices that are attached to the IDE buses have DMA enabled. The HDD has Ultra DMA Mode 5 and CD-ROM Multi-Word DMA Mode 2. On the multi-session with no finalize, I usually do this if the material that I want to burn is not complete yet. I rarely prefer this myself. On the firmware update, Windows Update does not show any hints for update and I couldn't find any posted on the web that is younger than mine (using Microsoft version 6.0.6000.16386, which is actually quite old, dated 21 June 2006).
MATSHITA DVD-RAM UJ-850S that is your drive that needs firmware update not windows i cant find any on the net, but if you know the model and numbers of your laptop check on there site for firmware update i have seen a higher version than yours but cant find download links... yours is Version: 1.05 anything higher get...
Hi Rotary, Thanks again for the reply. I've checked the laptop's (HP Compaq Presario v3204TU) support and driver download site and couldn't find any updated firmware either. I guess I have to bring the laptop to the support centre and have it checked and fix there. Many thanks for your support.
last try... get imgburn a free app look in tab, TOOLS/DRIVE/Check firmware update if no go get DISKinfo app http://discinfo.rpc1.org/ open, go to view tab, firmware updates
Rotary, Thanks for the info. I've checked with both software, and since both are using http://forum.rpc1.org/portal.php both returns no result. I'm going to try to burn using Imgburn and see how it goes. Will keep you posted on the result. Best,
I'm afraid there is nothing much to update. The service centre said that they'll just replace the unit (DVD+RW multi-burner, not the laptop). So, we'll never know what is the root cause of the problem.
