Hi, I downloaded a drive diognostic utility from here http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html the cd-rom version, I've tried to burn it with nero 6 burning rom, when I try to burn it I get this message, unexspected file format, may be I'm doing something wrong I don't know can you help
lets try un-extracting the iso with winrar (http://www.rarlab.com/) and see if we get an error message if you get an error message try repairing the achieve using winrar http://www.diskdatarecovery.net/repair-corrupt-rar-zip-archive if it extracts fine then nero was just being picky, try burning it again with imgburn (http://www.imgburn.com/) http://forums.afterdawn.com/thread_view.cfm/580060 follow steps 11-15 to burn the iso using imgburn there is so much more we can do post back! -tripplite
Thanks for your help , I followed your instructions I was able to burn it ok, but when I put the cd into the cd-rom drive all I got was the the winrar file Hutil, when I double clicked on the file I get three files Hutil exe application Hutil210.CFG file CFG run.bat MS-DOS batch file can you please me tell how I can get this drive diognostic utility to work, I thought once I got the image file burned on to a cd and put it into the cd-rom drive it would run the utility
keep in mind that this program might not have an auto run feature, the program i listed above is the one you want to run follow below to reburn it properly.. ============================== download this one Hutil 210 ISO (For CD ROM Drive).zip then unzip it now you'll see this file you must rename that file Hutil210.iso if done correctly your file with winrar will look like this you then reburn this file to a cd with imgburn, btw: what you were doing wrong was that you weren't burning the iso but a zip file
I followed your instructions and it burned ok, but if I put cd in the cd-rom drive nothing shows, don't I have to use this cd to bootup? on samsung site you can get this file in a floppy version and you boot from it, so I think may be the cd-rom version is the same, look here and scroll down the page http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
leave the disc in the drive, turn off your computer, turn on your computer and enter your bios and set it to boot off your disc drive, then exit your bios and it'll boot of the cd and enter the utility at first screen you will be prompted with many option f8/f2/12 usually enters the bios but with different bios versions it differs http://www.hiren.info/pages/bios-boot-cdrom most bios's look different but they are structured similarly good luck -tripplite
