error

Discussion in 'Motorola phones' started by Roscoe777, Nov 26, 2004.

  1. Roscoe777

    Roscoe777 Member

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    an error message and unhandled exception occured using phone tools 1.23 that I d/led. Could not complete setup. I am using WinXP SP2
     
  2. rockdawg

    rockdawg Regular member

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    I'm just taking a shot here ... anyone else chime in.

    Does anyone think that perhaps if user's who have SP2 installed would turn off the XP Firewall that automatically gets turned on with SP2 while installing the Mobile Phone Tools, then maybe that would work?

    I installed the MPTs on Windows XP Home SP1 with my firewall (zone alarm) and antivirus turned on with no problems. However, I don't have the XP firewall turned on. Maybe it's just a security issue with SP2 altogether, but who knows. Maybe one day I'll install SP2 when I'm forced to.
     
  3. Roscoe777

    Roscoe777 Member

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    Error Number 0x80040707
    Description DLL Function call crashed PbkInstall._ GetBookNames
    Setup will now terminate
    OK
    Help would be appreciated as Firewall now turned off with no luck
    Roscoe
     
  4. rockdawg

    rockdawg Regular member

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    Roscoe, I have no idea. I'm not a programmer. However, it is obvious that the phone book part of the application is having problems. If you are still using earlier version (v1.23), you need to download the update that fixes some problems (v2.21).
     
  5. Roscoe777

    Roscoe777 Member

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    The first one will not install and that is the problem. I can not do the 2.xx till the first one fully installs
     
  6. Geyrich

    Geyrich Member

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    I am having the same problem(Pbkinstall error) with my sons new V220 phone.Did anyone find a fix.

    Thank you
     
  7. rockdawg

    rockdawg Regular member

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  8. Geyrich

    Geyrich Member

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    THANK YOU THANK YOU THANK YOU !!!!
    and a great New Year
     
  9. rockdawg

    rockdawg Regular member

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    WOOHOOO!!! Another satisfied customer. I'm glad it worked for you. Yep, Happy New Year. :)

    [​IMG]
     
    Last edited: Dec 30, 2004
  10. Geyrich

    Geyrich Member

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    How about one more big question,I have mobile PhoneTools working.I downloaded midway 2.8 openned and working and winACE I also download 4 RAR. games this is with a v220 phone. How do I put it all together??? Thank you!
     
  11. rockdawg

    rockdawg Regular member

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    I have NO idea about the game aspect. To me, the screen isn't big enough on the V220. It's better on the V400. You might just want to start another thread or ask a question in several of the threads addressing games on these phones.
     

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