hi all i hope someone may be able to help in here! this is my problem. i have an external hard drive caddy connected to my laptop by usb and all was working well up to this morning. i was downloading 1minute then when i checked later on i had an error which siad somthing like I/O error and all my downloads had stopped and my hard drive had vanished from my computer. in device manager there is a yellow triangle with an exclamation mark in next to usb mass storage and it says this device cannot start.(code 10) i have a disk that came with the drivers on but it doesnt seem to be much use. does anyone have any ideas what has gone wrong and how i can get my hdd to show up again? many thanks
hi i have tried all the basic things like disconnected and reseting and system restore but still have the same problem. thanks
try the drive on another pc that has different os to see what happens. also try on another pc with vista to see what happens.
ok it doesnt work on another computer . exactly the same thing happens. it trys to install drivers but fails. but i tried the hard drive in another caddy on my laptop and it shows as working in device manager and in disc managment in shows and it is just called disc 1 and is showing 111.79gb unallocated. any ideas?
Try the drive along with the different caddy on the original system and see how it reacts. It may be a simple matter of having to replace the original caddy with a new one. Dick
It says drive is not initialized you'll have to reinitialize by right clicking where it says Disk 1, it does mean you may or may not loose any data on it once completed only takes a few seconds,if you need to recover data afterwards you'll need to try getdataback tho i'm not sure if it will help or perhaps there's a free linux live cd that can help recover data if the drive tables aren't too messed up
Without initializing there's no way you'll be able to access the drive since it won't have a drive letter assigned,at this point i'd place drive in computer as a slave & see if it can be done that way tho i doubt it,if it still comes back cyclic error which usually means data corruption it could mean the drive itself is shot,i've had the same thing happen but without the cyclic error & i lost all my data once i reinitialized,i'vee tried web search there's not much on both errors appearing togeather