Furious Nero 8 UK Customer Rants!

Discussion in 'Nero discussion' started by BullJim, Aug 11, 2010.

  1. BullJim

    BullJim Member

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    Okay, so I dig out my Nero 8 CD which I paid £50 GBP for in Staples a year or two back, I never got much use out of it at the time as it was basically a pain in the arse compared to the demo version of Nero 7.

    So I install it on my WinXP laptop today and it takes flipping forever, with an eerie quiet pause at the start with no feedback from the installer. Remembering the hassle I got before with the thing not loading up after a lengthy installation I decide to try it on a Windows 2000 machine.

    Checking if I had Win2K SP4 I proceed with the same eerie non-happening of the installation process only for it to fail 10 minutes later with a request for 'msxml3.dll' which is in the wrong directroy on the CD! Googling this I see other users with the same trouble and am directed from a forum to a dead link on Nero.com - I try another link to update my exe file only to find Nero want £6.99 GBP to send me a CD with which I can correct this problem (they blame it on an "out of date parser" despite me updating the damn parser from the Microsoft website).

    I remember when, in times gone by, I got this program to run and all the hassle of it timing out after a few months (despite the fact I bought the full price product!) and then having to register the "patents" online for some reason.

    Does anyone know a way around this? If this is how they treat their paying customers then I don't blame pirates for downloading keygen programs.
     
  2. Ripper

    Ripper Active member

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    Nero is indeed, in a word, rubbish. What process are you trying to achieve, or do you just want the software installed for the sake of it?
     
  3. bluesbabe

    bluesbabe Regular member

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    I am sorry to hear Nero is Rubbish. I have an unopened full edition of an earlier version (7 Ultra), which I had hoped would solve all my problems. Sadly, I was just informed in another post that 7 sucked. Since you offered to help the previous poster, perhaps you would be willing to advise me, too?
    I do a lot with video files. I capture video from a variety of sources, I edit the video, and create and burn DVDs from them. I also back up my existing DVDs as ISOs, occasionally replacing a copy. Can you suggest software that would accomplish these things for me? Free would be high priority, but inexpensive would do....
     
  4. ericb

    ericb Member

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    IMGBURN will do all your burning and backing up. Editing with windows movie maker for simple stuff or Zwei-Stein for anything complex. Nero is pants. Granny pants not sexy pants.
     

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