hard drive failure on xp install

Discussion in 'PC hardware help' started by bdrs, May 7, 2005.

  1. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    when i go to install xp. .can use as a slave drive but not a primary. error says"make sure drive is switched on an connected to pc.if disk is scsi make sure processes are terminated consult pc manual or scsi document"wtf is that .plez any 1.
     
  2. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    oh yeah ,i called hp an they said it was something that they could fix over the phone but since my warrenty is expired ,tough luck!
     
  3. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    does the bios/motherboard see drive? what is the model# of the hp?
     
  4. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    yes the bios does find it, hpa335w 2.5gig,w/80gig sv0802n hd,512mb ram.
     
  5. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    what ide port is the drive on? what is the jumper set at: master, slave or cable select
     
  6. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    e is on hdd1 ,an jumper set to master ,ive tried cable select also.
     
  7. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    also,i took it out an tried it in another pc an same thing happens,ruling out motherboard
     
  8. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    what make is the hd??
     
  9. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    its spin point sv0802n,80 gig
     
  10. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    is it a maxtor, western digital, quantum, seagate, samsung or what as i don't think there is 1 called spin point!!
     
  11. GrandpaBW

    GrandpaBW Active member

    Joined:
    Feb 28, 2004
    Messages:
    3,730
    Likes Received:
    17
    Trophy Points:
    68
    I have to give you credit, ddp, for understanding just what the...never mind. :)
     
  12. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    samsung spin point sv0802n
     
  13. bdrs

    bdrs Member

    Joined:
    Mar 7, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    11
    i should add this all started when i tried to install micrsoft longhorn an the install failed.so when i went to re-install xp i couldnt.
     
  14. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    get the utility software from samsung to low level format your hd so that you can put on xp than. once low level format is done, will have to partition & format the drive before xp can go on
     

Share This Page