i plugin my 140gig western digital hard drive and it just freezes at the beggining when i start my comp when it checks for video card then it heats up intensivley like not boiling hot but pretty damn hot. i hope i didnt burn it out because i cant access it and i have a lot of data i need on that. is there any way or anything i can buy program/hardware to recover that data from that harddrive help greatly appreciated thanks a lot
Ok enable S.M.A.R.T in your bios and post if it says anything. Try a different machine too i.e plug it into a different machine. If its dead we may have to try some more radical solutions to get your data as i have been there once. Also make sure your jumpers are set properly on your hard drive for Slave Master. Remove any dvd, cd drives and just have ONLY the hard drive in too make sure you try all of these.
ok thanks i will . i did try a diffrent machine it did the same thing heated up. but how would i enable smart what do i have to do in the bios. and yes the jumpers were set correct\\ thanks
ok well if it does the same in another machine then its either dead or dying dont power it up much it may be on its last legs. What youll need to do to back it up is get a copy of norton ghost or another program that will fully and 100% backup everything on it. Is it possible for you to use maybe another hd and install windows on that the boot the computer up and use your dead drive as a secondary one? Or does it not let you past the POST with that hard drive connected? Also first check your warranty on the unit they may be able to recover your data for you if it needs repaired or replaced under warranty, if its still under warranty just leave it alone and notify western digital go to there site etc. If its not then to recover your data you may have to send it to a specialist or if youd prefer not to spend about $330 then you could do it the cheap way and put it in an air cealed bag leave it overnight for about 24 hours in a fridge and then connect it back up to recover the data beofore it breaksdown. Yes i know it sounds crazy bit i can assure you ive done it before i was told this by sombody and when my 40gig HD packed in i managed to recover all my data before it died completely. Good Luck My friend your going to need it
Bare in mind that the secondary hd must be large enough in capacity to back up all of your data im not sure how much that is though but im sure you will know roughly.
get a hd cooler fan(s) or if possible place the hd behind the front case fan(s) if they are there. check in the advanced section(?) to see if S.M.A.R.T. is there but is probably disabled so enable it if you want, my preference i don't on my drives.
ok thanks for the ideas sound a little risky . I just want to lay out the whole situation. when i put it as a master by itself on a good computer it heats up, the computer freezes at the startup screen(the black screen when it checks the video card right when u start up the comp). When i set it as a slave with diffrent hard drive as a master it does the same thing. i have norton ghost i dont want the whole hdd backup just some things but it dosnt matter. I do have another computer i can hook up the dead hard drive up to on so that is an option. the dead hdd has been unplugged for days now and left alone. if u can tell me step by step prosedure would be good thanks
ok check the warranty first but i assume you dont want to try the fridge idea i know it sounds mad but i mean its up to you.
i dont know if i have the box i bought it last year . the thing is i cant even acess it at all when i set it as master it freezes. but what would the warrenty do i send it to them?
if drive is under warranty than drive will be replaced by the place you bought it from. kiss off the info if can't access drive at all
im not worried about the drive ill buy a new one its the info. the thing it when i plug it in and turn the comp on it loads then just stops on the 1st screen i cant access bios throught the delete button or anything and it gets real hot the hdd. is there any way software hardware getting it back just so i can backup what i need. there about 50 gigs full and its a 140 gig hdd
if drive freezes the computer in both slave & master than might be sol on the info. do you know anybody with an external hd than you can use to place the sick drive in. try the fridge suggestion as it can't hurt to try anything to get the info.
yes the firdge worked for me cos it breaksdown when it heats up its definately dead or dying for sure should work
i put it in a thin plastic sandwhich bag and put it in the freezer for about an hour then tried it still same thing. mabey i should leave it longer? will an external hard drive work if i put it in there. i will take drastic measures because i dont wanna lose data i spent a long time getting thanks
tried the freezer trick for about 8 hours still nothing. mabey trying it for 24 hours will work? and of any software i can buy to revover the data, or places i can send it to like a lab
i got a program called hdd recovery sopose to recover bad sectors even if its permantly damaged. i need to recover the data on this hdd please help