help me

Discussion in 'PC hardware help' started by Aj2600, Dec 10, 2004.

  1. Aj2600

    Aj2600 Member

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    my cd-rw drive and my dvd drive stoped workin and now when i insert a disc it ignores it and it doesnt show up on the my computer screen either it wont let me listen to cds or download off of them its like havein no drives at all discs for no reason HELP!!!!!!!!!!!
     
    Aj2600, Dec 10, 2004
    #1
  2. ddp

    ddp Moderator Staff Member

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    does motherboard sees drives, is there a yellow exclamation mark in the device manager. what windows are you using
     
    ddp, Dec 10, 2004
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  3. Jagerbrth

    Jagerbrth Member

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    We will need more system specs. On start-up, see if the drives are recognized in your bios..
     
    Jagerbrth, Dec 11, 2004
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  4. Aj2600

    Aj2600 Member

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    it knows they are there and it does have an ! next to it when i try to reinstall it is says code 19
     
    Aj2600, Dec 11, 2004
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  5. ddp

    ddp Moderator Staff Member

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    is the exclamation mark on the drive or the ide controller possibly secondary
     
    ddp, Dec 11, 2004
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  6. Aj2600

    Aj2600 Member

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    the drive
     
    Aj2600, Dec 11, 2004
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  7. ddp

    ddp Moderator Staff Member

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    remove the drive in device manager, restart the computer & let windows load it's driver & see what happens
     
    ddp, Dec 11, 2004
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  8. Aj2600

    Aj2600 Member

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    it still has a yellow ! next to it and it still wont let me use discs and it doesnt even show up on the my computer screen
     
    Aj2600, Dec 11, 2004
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  9. ddp

    ddp Moderator Staff Member

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    ddp, Dec 11, 2004
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  10. Aj2600

    Aj2600 Member

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    this worked my pcs dvd and cd drive are fully functioning it took me a couple hours to finally get it to work because i think the site is not completly updated it told me to just go to edit delete so i tried that like ten times and it didnt work so i just selected all and delete and it works perfectly now. the last time i rebooted i was thinkin if this time doesnt work ima call the dell people and ask for help
     
    Aj2600, Dec 11, 2004
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  11. ddp

    ddp Moderator Staff Member

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    teach & learn
     
    ddp, Dec 11, 2004
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  12. Willmatic

    Willmatic Guest

    You might just want to take a look inside your pc and make sure the cables are still connected.
     
    Willmatic, Dec 11, 2004
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  13. Aj2600

    Aj2600 Member

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    nigga the cables is still connected it fuckin helped what he said
     
    Aj2600, Dec 13, 2004
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  14. Aj2600

    Aj2600 Member

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    nigga the cables is still connected it fuckin helped what he said
     
    Aj2600, Dec 13, 2004
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  15. Nephilim

    Nephilim Moderator Staff Member

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    @ Aj2600

    Swearing and the use of the term "nigga" aren't acceptable here so knock it off.
     
    Nephilim, Dec 13, 2004
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