Help please explorer.exe error

Discussion in 'Windows - General discussion' started by slmh1296, Dec 30, 2006.

  1. slmh1296

    slmh1296 Guest

    Here is the problem every time I open a folder with a music file,WMA or MP3, or a video file of any format as soon as I highlight the file before I even click on it, my computer locks up. A error window pops up and tells me in the title bar Program Error and in the windows it says explorer.exe has generated errors and will be closed by windows. You will need to restart the program. An error log is being created. Sometimes when this happens I have to reactivate my active desktop. But if I use another program to open the folder were the file is I can open/play the file. Even with windows media player. Explorer I think is having the problem or windows media player is.
    First were is this log located so I can read it or post it here for help. Second I do not want to format the drive and start over.
    Does any body have a idea what I can do. I am running Windows 2000 AMD Athlon, 1 gig of ram, 128meg ATI video card. I am pretty good with computers. I can fix most things.
    I have reinstalled windows media player also updated it and it still is happing. I keep up on all my scandisk, defrag, and all the basic maintenance. Any suggestions would be greatly appreciated thanks in advanced .
     
  2. slmh1296

    slmh1296 Guest

  3. slmh1296

    slmh1296 Guest

    Here is the hijack this log. I could use some help I do not know what to look for.
    Logfile of HijackThis v1.99.1
    Scan saved at 12:01:43 PM, on 12/31/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Atguard\iamserv.exe
    C:\WINNT\system32\drivers\KodakCCS.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\ScsiAccess.EXE
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\System32\MsPMSPSv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\Ati2evxx.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\WINNT\System32\hphmon04.exe
    C:\WINNT\twain_32\paprport\6100b\flatbed.exe
    C:\WINNT\System32\MSSVC.EXE
    C:\PROGRA~1\Atguard\iamapp.exe
    C:\WINNT\system32\atiptaxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINNT\explorer.exe
    C:\Documents and Settings\Administrator\Desktop\eMAIL ROB DANE COOK\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe
    O4 - HKLM\..\Run: [PP6100b] C:\WINNT\twain_32\paprport\6100b\flatbed.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [SysPool] C:\WINNT\System32\MSSVC.EXE
    O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\Atguard\iamapp.exe
    O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
    O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130870220537
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132704329937
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
    O20 - Winlogon Notify: winyda32 - winyda32.dll (file missing)
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - C:\Program Files\Atguard\iamserv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
    O23 - Service: Pml Driver HPH11 - HP - C:\WINNT\System32\HPHipm11.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE

     
  4. Dfram

    Dfram Regular member

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    I found this it might help you: Here

    basically someone says "hi i had this problem and want i did was i installed quicktime again and all was well so try that."
     
    Last edited: Dec 31, 2006
  5. slmh1296

    slmh1296 Guest

    thank you Dfram but that did not work I think im just going to upgrade to WIN XP. I am not sure what else to do. I really have a feeling it is something lets say deeper fo lack of proper terms. Anybody else have any ideas? thanks in advance.
     

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