Here is the problem every time I open a folder with a music file,WMA or MP3, or a video file of any format as soon as I highlight the file before I even click on it, my computer locks up. A error window pops up and tells me in the title bar Program Error and in the windows it says explorer.exe has generated errors and will be closed by windows. You will need to restart the program. An error log is being created. Sometimes when this happens I have to reactivate my active desktop. But if I use another program to open the folder were the file is I can open/play the file. Even with windows media player. Explorer I think is having the problem or windows media player is. First were is this log located so I can read it or post it here for help. Second I do not want to format the drive and start over. Does any body have a idea what I can do. I am running Windows 2000 AMD Athlon, 1 gig of ram, 128meg ATI video card. I am pretty good with computers. I can fix most things. I have reinstalled windows media player also updated it and it still is happing. I keep up on all my scandisk, defrag, and all the basic maintenance. Any suggestions would be greatly appreciated thanks in advanced .
Here is the hijack this log. I could use some help I do not know what to look for. Logfile of HijackThis v1.99.1 Scan saved at 12:01:43 PM, on 12/31/2006 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\System32\Ati2evxx.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINNT\System32\svchost.exe C:\Program Files\Atguard\iamserv.exe C:\WINNT\system32\drivers\KodakCCS.exe C:\WINNT\system32\HPZipm12.exe C:\WINNT\system32\MSTask.exe C:\WINNT\System32\ScsiAccess.EXE C:\WINNT\system32\stisvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\MsPMSPSv.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\Ati2evxx.exe C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe C:\WINNT\System32\hphmon04.exe C:\WINNT\twain_32\paprport\6100b\flatbed.exe C:\WINNT\System32\MSSVC.EXE C:\PROGRA~1\Atguard\iamapp.exe C:\WINNT\system32\atiptaxx.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINNT\explorer.exe C:\Documents and Settings\Administrator\Desktop\eMAIL ROB DANE COOK\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe O4 - HKLM\..\Run: [PP6100b] C:\WINNT\twain_32\paprport\6100b\flatbed.exe O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [SysPool] C:\WINNT\System32\MSSVC.EXE O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\Atguard\iamapp.exe O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe" O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130870220537 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132704329937 O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab O20 - Winlogon Notify: winyda32 - winyda32.dll (file missing) O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - C:\Program Files\Atguard\iamserv.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe O23 - Service: Pml Driver HPH11 - HP - C:\WINNT\System32\HPHipm11.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
I found this it might help you: Here basically someone says "hi i had this problem and want i did was i installed quicktime again and all was well so try that."
thank you Dfram but that did not work I think im just going to upgrade to WIN XP. I am not sure what else to do. I really have a feeling it is something lets say deeper fo lack of proper terms. Anybody else have any ideas? thanks in advance.