help with my SPV C600

Hi im having a problem with my phone
http://www.business.orange.co.uk/servlet/Satellite?pagename=Business&c=OUKPage&cid=1142943309687
that is the link to the update i need for my camera to work and bluetoth aparently and whjen i run it and do everything it says
it stops responding i am on vista and can someone help me out to see if there,s another way for this to work without using xp