help with this error

Discussion in 'All other topics' started by coman123, Sep 22, 2005.

  1. coman123

    coman123 Member

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    A friend of mine asked me to help she has a new game for her computer
    her computer well exceeds the requirements for the game
    game loaded fine, but when she goes to start the game she gets this
    SADDLEUP caused an invalid page fault in
    module KERNEL32.DLL at 018f:bff7b9f6.
    Registers:
    EAX=7fc39e61 CS=018f EIP=bff7b9f6 EFLGS=00010202
    EBX=7c38b4e0 SS=0197 ESP=00540000 EBP=00540028
    ECX=00541dd8 DS=0197 ESI=00000001 FS=6f07
    EDX=00000001 ES=0197 EDI=818e475c GS=0000
    Bytes at CS:EIP:
    57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7 45
    Stack dump:
    00000001 7c38b4e0 7fc39e61 00000001 7c38b4e0 7fc39e61 00541dd8 bffc05b4 bff79250 ffffffff 00541de8 bff7ce23 7fc39e61 00000001 7fc33046 7fc39e61

    she has tried shutting off her nortons, updating direct x

    any suggestions would be appreciated,
    if this is the wrong forum, sorry
    thanks
     
  2. nownthen

    nownthen Regular member

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    Contact the game tech support.

    They usually tell you to update you video driver.
     

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