Hidden files?

Discussion in 'Windows - Virus and spyware problems' started by nik0lina, Dec 14, 2009.

  1. nik0lina

    nik0lina Member

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    ok so brother asked me to fix his mozilla cuz it keep crashing,
    and hes even bigger pc newbie then me.
    so i wanted to save his bookmarks,and i cant get windows to show hidden files.
    he was using avg,so i scan it with it,nothing found,so as spybot- search&destroy.
    i deleted his avg and installed nod32 buisness edition,found 1 trojan which was deleted,
    but i still cant make windows show hidden files.
    it keep switching back alone to not show.
    i was looking little bit in registry editor but havent touch anything so i dont mess up his pc even more.
    any idea which virus/spyware is doing this and how i can get rid of it?help T_T
     
  2. ddp

    ddp Moderator Staff Member

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    have you tried running those programs in safemode?
     
  3. jony218

    jony218 Guest

    don't worry about the hidden files (you should but it's not a big deal at this time). Just use the free software mozbackup, the software will backup firefox including the extensions/themes/and bookmarks. I use it every time I have to reinstall firefox and has always worked perfectly.

    What version of windows is this? xp/vista/seven?

    If all the scans you have run are coming up negative, than it's probably clean.

    My advice is to try a different antispyware or antivirus software. More than likely that is what is causing firefox to crash.
     
  4. nik0lina

    nik0lina Member

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    its windows xp.
    i try scan it again in safe mode with nod,and didnt found anything else.but still cant make files to show.
    i reinstalled mozilla,but it worked for a day then it start crashing again.
    what kind of antispyware i should try?i didnt scan it with any other besides spybot-search&destroy.
     

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