I was wondering if anyone could check this log and tell me what could be wrong. I've been having internet problems with my connections so I am wondering if the problem lies within the log. I use Firefox for a browser. Thanks in advance. Logfile of HijackThis v1.99.1 Scan saved at 10:10:49 PM, on 16/04/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Comodo\Firewall\cmdagent.exe C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe C:\WINDOWS\system32\LckFldService.exe C:\WINDOWS\system32\nvsvc32.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Sandboxie\SbieSvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\System32\SnoopFreeSvc.exe C:\WINDOWS\SnoopFreeUI.exe C:\Program Files\Novatix\Cyberhawk\CHTray.exe C:\Program Files\Comodo\Firewall\CPF.exe C:\Program Files\PeerGuardian2\pg2.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Sandboxie\Control.exe C:\Program Files\Rainlendar2\Rainlendar2.exe C:\Program Files\Alarm\Alarm Tray.exe C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\alg.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Documents and Settings\Tony\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://myplace.westnet.com.au R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myplace.westnet.com.au R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://myplace.westnet.com.au R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://myplace.westnet.com.au R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [SandboxieControl] C:\Program Files\Sandboxie\Control.exe O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe O4 - HKCU\..\Run: [Show missed alarms] C:\Program Files\Alarm\Alarm.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Firefox Preloader.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'smnsp.dll' missing O17 - HKLM\System\CCS\Services\Tcpip\..\{298A0966-D8AD-4747-8D69-0ED02EFED22F}: NameServer = 216.104.64.5,216.104.72.5 O17 - HKLM\System\CCS\Services\Tcpip\..\{A48DC9B0-6141-47EA-A73B-F3A65D6AD51E}: NameServer = 203.21.20.20,203.10.1.9 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: BufferZone Service (BufferZoneSvc) - Unknown owner - C:\Program Files\BufferZone\ClntSvc.exe (file missing) O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LckFldService - Unknown owner - C:\WINDOWS\system32\LckFldService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
Yes, your HijackThis Log does show a problem. However, that's not where to fix it. 1. Download and extract or unzip LSPFix. 2. Double-click on "LSPFix.exe". 3. LSPFix should show a problem. Usually, you just click "Finish", and LSPFix will automatically attempt to repair the problem. 4. If that does not work, use System Restore to restore your system to an earlier restore point. See http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx Although your HijackThis log shows nothing serious, the following entries are unnecessary and can be removed if you wish: O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O23 - Service: BufferZone Service (BufferZoneSvc) - Unknown owner - C:\Program Files\BufferZone\ClntSvc.exe (file missing) Do another HijackThis scan and post the log.
Done the recommended and here is the new log. Thanks. Logfile of HijackThis v1.99.1 Scan saved at 2:22:05 PM, on 17/04/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Comodo\Firewall\cmdagent.exe C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe C:\WINDOWS\system32\LckFldService.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Sandboxie\SbieSvc.exe C:\WINDOWS\System32\SnoopFreeSvc.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\SnoopFreeUI.exe C:\Program Files\Novatix\Cyberhawk\CHTray.exe C:\Program Files\Comodo\Firewall\CPF.exe C:\Program Files\PeerGuardian2\pg2.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Sandboxie\Control.exe C:\Program Files\Rainlendar2\Rainlendar2.exe C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe C:\Program Files\Alarm\Alarm Tray.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Documents and Settings\Tony\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://myplace.westnet.com.au R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myplace.westnet.com.au R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://myplace.westnet.com.au R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://myplace.westnet.com.au R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [SandboxieControl] C:\Program Files\Sandboxie\Control.exe O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe O4 - HKCU\..\Run: [Show missed alarms] C:\Program Files\Alarm\Alarm.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Firefox Preloader.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{298A0966-D8AD-4747-8D69-0ED02EFED22F}: NameServer = 216.104.64.5,216.104.72.5 O17 - HKLM\System\CCS\Services\Tcpip\..\{A48DC9B0-6141-47EA-A73B-F3A65D6AD51E}: NameServer = 203.21.20.20,203.10.1.9 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: BufferZone Service (BufferZoneSvc) - Unknown owner - C:\Program Files\BufferZone\ClntSvc.exe (file missing) O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LckFldService - Unknown owner - C:\WINDOWS\system32\LckFldService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
Your log looks good. Except... O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present If you did not set those, FIX THEM! Often malware can put things on your computer such as those to restrict what you can and cannot do. Looks good other than that. How's your Internet behaving?
Just wondering about those settings. I have deliberately turned off the microsoft automatic updater, windows firewall, etc. Does fixing those options turn back on automatic updates etc?. By way of example when I do a Spybot scan these entries I leave unchecked. I also use Firefox instead of IE. Micorsoft.Windows.Security.InternetExplorer Micorosft.WindowsExplorerCenter.AntivirusOverride Micorosft.WindowsExplorerCenter_disabled Also by saying Fix them do you mean heck the boxes and remove?. Thanks again
Yes, check them and press "Fix checked". Don't turn off Windows Update, it will provide you with a ton of security updates. While Windows Firewall is not the best, you should not disable it unless you have another one, like Comodo. You can re-enable them manually; Google "Windows Update" or "Windows Firewall" to find how (as I don't know of the top of my head). How's your Internet acting?
Internet is still acting up. It actually 'freezes'and requires me to reboot or turn off/on to get it to work again. I prefer to do my updates manually from other sites rather than jus allow Microsoft to auto update. I still update but from other sites. And yes I have found Comodo and use it (really good firewall and not as buggy as ZA). SO do I still need to check those entries you wanted? or can I leave them as I don't use windows auto update and Windows Firewall?. I really don't want those enabled. As for the internet I got onto my provider and we did a reset to factory defaults. This does not seem to have stopped the freezes. I also used ISP Fix and that has not change it also. I use a USB connection for my internet, due to my ethernet card not working (too slack to replace but using USB has not been a problem before in a long time. I can actually connect and browse etc so it can't be the PC or I would assume I would not even be able to connect. I am thinking a router problem?....it does not appear to be the ISP. It is frustrating but I am learning things from it.....the hard way!. Any further assistance from anyone would be appreciated. Thanks.
Yes, but inevitably, the hard way is always the fun, or not-quite-fun way. You don't have to enable Windows Firewall if you don't want to (it is a piece of s**t). Also, if you enable Windows Update, you don't have to get it installed automatically. LSPFix turned up nothing, eh? Well, let me see... Oh, here's something that worked when my Internet was screwed up. Unplug your modem from your router and plug it directly into your computer (a.k.a. unplug the WAN cable from your router, unplug the network cable from your computer, and plug the WAN cable into your computer). Use it like that for like ten minutes, then when you plug it back into your router it fixes itself. If that doesn't work, find the reset button on your router and hold it down with a toothpick for ten seconds until one of the lights blinks off (usually WAN). Report back. Good luck, trooper
