Problem Hitachi external hard drive is not recognize in my computer

Discussion in 'PC hardware help' started by lawe1, Nov 19, 2014.

  1. lawe1

    lawe1 Member

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    My external Hitachi hard drive don't show on" my computer "but does in devices and printers? I right click on it for properties and get it's info but nothing else. I'm using windows 7 ultimate 32 bit. I upgraded with in windows 7 and lost it in "my computer" now a blank icon shows up in "my computer" that I can't do anything with it.Help!
     
    lawe1, Nov 19, 2014
    #1
  2. cactikid

    cactikid Active member

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    did you try a reboot of pc to see if it comes back up,also retry connecting usb to see if its picked up again.
     
    cactikid, Nov 19, 2014
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  3. lawe1

    lawe1 Member

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    Thank you for the reply...I did do both and it still shows up in devices and printers but not in my computer
     
    lawe1, Nov 19, 2014
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  4. ddp

    ddp Moderator Staff Member

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    go into disk management under administrative tools in control panel. see if the drive is there & assign a drive letter like "m" if that drive does not have 1.
     
    ddp, Nov 19, 2014
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  5. lawe1

    lawe1 Member

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    Thank You......I went into disk management and it is not there.
     
    lawe1, Nov 20, 2014
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  6. lawe1

    lawe1 Member

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    Thank you...I finally see it in disk management but it won't let me give it an identity. When I try to do it this is what I get," The operation failed because Disk management console is not up to date so it tells me to refresh console or restart Disk management or restart computer" which I did . Oh! another choice it gives me is (and I choke just thinking of it) format@#$ if it lets me to do it would be the last desperate thing I would do. Any other suggestions? Thanks!
     
    lawe1, Nov 21, 2014
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  7. ddp

    ddp Moderator Staff Member

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    do you have or can get access to another computer to see if still have a problem or not?
     
    ddp, Nov 21, 2014
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  8. lawe1

    lawe1 Member

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    Wow! I have another computer and never thought of it...I'll try it!!
     
    lawe1, Nov 21, 2014
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  9. attar

    attar Senior member

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    Is it USB 3 and are the USB 3 drivers installed.
     
    attar, Nov 21, 2014
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  10. lawe1

    lawe1 Member

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    They are installed...Thank you...The suggestion from the moderator worked and I can excess the hard drive on my desktop which means my laptop since up grading needs work and in any case it is continually giving me up dates so I'll wait and see till it finishes all the downloading of updates ....thank you both from an 81 year old man that loves his computers.
     
    lawe1, Nov 21, 2014
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  11. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn.
     
    ddp, Nov 21, 2014
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  12. cactikid

    cactikid Active member

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    well done old timer
     
    cactikid, Nov 22, 2014
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  13. lawe1

    lawe1 Member

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    Thank You...Up date on trying to use my Hitachi hard drive on my Toshiba laptop instead of my HP desktop (which I'm able to) I finally was able to give it an alphabet and now it is on "my computer" BUT it says I've got to format it before I can use it. Naturally I don't want to do that with all my info on it. Is there a way I can side step that and get to use it on my laptop. I realize I could hook it to my desktop and transfer the info elsewhere and then format the hard drive and transfer the info back on the hard drive. Is there an easier way by getting around it? Thanks.
     
    lawe1, Nov 23, 2014
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