I've also heard some talk about mayor problems with that combo.Try a registry repair software first. And if that does'nt work? HL GCC-4240N RPC1 and Auto Reset Firmware An RPC1 firmware defeats the internal counters within the drive and removes region enforcement. This only is HALF of the equation. You need to use DVD Genie or similar software to control your player software. An Auto Reset firmware is an RPC2 firmware that returns to no region and five remaining changes each time the drive is restarted. No additional software is required, run out of changes, just reboot. These OEM firmwares have been tested by users on their own OEM drives. plus i have all the software you need just drop me a line. GOOD LUCK