how can you reset a account which has already been change all the details of you account?

Here are the yahoo.com response to me which is i cant do due to that the hijackers already did change the information of my account and how stupid is that.






Thank you for writing to Yahoo! Account Services.


Yahoo! takes the security of your account very seriously. In order to
ensure the safety of your account, we will need you to provide all of
the following information you supplied at registration:


1. Yahoo! ID


2. Your name


3. Date of birth (mm-dd-yyyy)


4. Alternate email address


5. Your new desired alternate email address, if it needs to be updated.


6. The answer to your Security Question


7. City and State


8. ZIP/Postal code and country


We will then match this data against our detailed records.


Once we have received and verified all of the above information, we may

be able to provide further assistance.


Your patience is appreciated.


Thank you again for contacting Yahoo! Account Services.


Regards,


Proonay


Yahoo! Customer Care - Account Security


yahoo security they say and also promote another antivirus which is not a virus who change my info it a hacker


New and Improved Yahoo! Mail - better than ever!

 

Still going on about your Yahoo account? Why did you create another thread in regards to this ongoing issue? This could have gone in that same thread and belongs in that same forum.

All questions about Yahoo should be directed to them... not us. We can't help you with any of this. We can't get you your account back. We can't change your information. We can't get into your account.

We are not staff at Yahoo.