HP 740 DVD Burner Doesn't Burn CD-Rs

Discussion in 'DVD / Blu-ray drives' started by plott, Apr 17, 2006.

  1. plott

    plott Member

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    I wasn't sure where this one fit so hopefully I picked the right forum. I have a HP 740b DVD/CD burner in an HP Pavilion 4100y system. The DVD burner part works fine but it will not burn CD-Rs using either Nero or Sonic. After about 12% I get an error saying there was a problem with making the CD and I am now left with a Frisbee. I have upgraded to the latest firmware, uninstalled and reinstalled the DVD driver and atapi controllers, made sure the advanced settings were set to DMA etc. Since I didn't like Sonic I uninstalled Sonic and left Nero. Still would not burn CD-Rs. I then uninstalled Nero and reinstalled it and no luck. Actually when I put the Nero disk in to reinstall I was getting a message saying there was no CD loaded so I had to use my other DVD-Rom drive to install.
    The inept support at HP want me to do a destructive format and recover the system as it was originally shipped to see if it is a hardware problem. I really don't want to do this because it will be a big job restoring software and data files.
    Does anyone know what else I can try to either fix this or determine if it is a hardware or software problem? Thanks.
     
  2. xrefuzex

    xrefuzex Member

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    I have the same problem also. I have an HP DVD640b writer that came with my system. Nero freezes when it hits 5%.
     

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