HP 740i won't recognize DVD-R media

Discussion in 'DVD / Blu-ray drives' started by shughes, May 10, 2005.

  1. shughes

    shughes Member

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    I recently bought the HP DVD Writer 740i Lightscribe (although the system identifies it as 740c). It burns cdr-s great. The Lightscribe thing is kind of cool, but very slow. About 17 minutes to make one.

    I finally bought some DVD-Rs at Staples and it doesn't recognize them. However my Dell notebook has a burner that does recognize the same discs. I pulled the HP drive and am returning it today. I just joined the forum but was hoping for a quick recommendation on a replacement.
     
    shughes, May 10, 2005
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  2. shughes

    shughes Member

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    Update, I took the drive and exchanged it for the same model. It still won't recognize the DVD-R format, or at least the discs I bought (Staple's brand). I'd be happy to hear any suggestions...

    Don't everyone jump in at once like on my first post:)
     
    shughes, May 11, 2005
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  3. arniebear

    arniebear Active member

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    I have an HP640c lightscribe I bought about a month ago from WalMart. Have you tried another brand of media, maybe it just does not like that brand. I have not had a problem with mine, I use DVD-
    R TY, Verbatim, Fuji and TDK.
     
    arniebear, May 11, 2005
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  4. shughes

    shughes Member

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    I'll pick up another spindle. The drive seems very nice aside from this issue. I was hoping to get some brands where folks had better luck. Thanks.
     
    shughes, May 11, 2005
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  5. davri04

    davri04 Member

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    Dont buy Staples media. Its generally not of good qaulity. Buy something like Fugifilm. Are you sure you didnt buy a HP 640c? Theres no such thing as a 740..lol.


    ...BTW.. Make sure you have the latest firmware.
     
    davri04, May 16, 2005
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  6. shughes

    shughes Member

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    The Staples media works fine in my notebook. I bought a spindle of HP DVD-R. I figure their own media should work. Well it doesn't.

    I called HP tech support and they didn't have a clue. I'll tell CompUSA I want a refund. I bought an NEC3520A from newegg and all is well with it.

    Oh, and yes it is the 640c.
     
    shughes, May 16, 2005
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  7. Nick2

    Nick2 Member

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    If you're using DVD-R then that is your problem. You should be using DVD+R media.
     
    Nick2, May 30, 2005
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  8. arniebear

    arniebear Active member

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    @Nick2

    Why is the problem that it is -R media? The HP640c supports both +R or -R formats with no problem. The drive just did not like that brand of media.
     
    arniebear, May 30, 2005
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  9. kivory666

    kivory666 Regular member

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    this is just another case of crappy media, i have found that a lot of HP media are just as bad as the staples branded one~

    best of luck, try some GOOD media in my sig. i do not own a lightscribe as of yet, but, am looking into it for a future purchase; rather than getting a refund, if you feel that it is not worth your time to keep trying, i think with better media you could get it up and running like your nec~ :)
     
    kivory666, May 30, 2005
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