HP Laptop

Discussion in 'PC hardware help' started by slash, Dec 8, 2014.

  1. slash

    slash Newbie

    Joined:
    Dec 8, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Does any one have any ideas why a Hp laptop goes to shutdown but wont shutdown
     
    slash, Dec 8, 2014
    #1
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    how far in the shutdown process does it get? how long has this been happening? does it shutdown if you hold the power button down & count 8 to 10 secs?
     
    ddp, Dec 8, 2014
    #2
  3. slash

    slash Newbie

    Joined:
    Dec 8, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    it goes to the screen that says shutting down and just stays there and wont shutdown,its been happening for a few months the only way to turn off is hold the power button down
     
    slash, Dec 17, 2014
    #3
  4. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    what windows & have you tried a system restore to before the problem started?
     
    ddp, Dec 17, 2014
    #4

Share This Page