I CANNOT BURN DUAL LAYER DVDS ANYMORE, with no program at all!

Discussion in 'DVDR' started by AngryBeav, Sep 25, 2008.

  1. AngryBeav

    AngryBeav Member

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    Hello, community! I tried to find the rules i should follow in order not to be banned, but didn't find much of the guides i needed.

    What i do need, however, is your desperate help, because i'm at my wit's end! I've been struggling with this for days and no person could actually tell me what might be wrong, so i turned to this community.

    Here is my problem. I have several images that take a lot of space on my hard drive and want them moved to a dvd. Each of the images is like 6 or 7 Gigs large, so for that, i obviously turned to Dual Layer DVDs.

    I own a laptop who does not write Cds so i use an external writer, an ASUS external Slim DVD Burner SDRW-0806T-D , to be exact.

    I have been burning Dual Layer DVDs before, with the same writer, the same program and using the same media. So it DID work before!

    Now what happens is I tried 2 Verbatim DL and 1 TDK DL and the same error appears. I simply cannot burn the images whatsoever! I tried it with Nero, I tried it with MagicISO, I tried it with ImgBurn and they all react the same.

    ImgBurn tells me "Disc Not Empty", as soon as i pop the DL DVD in the tray, Nero tells me "TheDisc Is Not Writable" and MagicISO says "Non-Blank DVD+R Media is not supported". And every program ejects my DVD, when it's obvious i have not been writing anything on them, I just bought them and they're not cheap in my country, either. :((

    Now, if anyone can help me and needs some detailed information on this error that's driving me nuts, i have 2 Nero Info Tool logs and several captures of the errors, but don't know how to post them so that i don't break the forum rules.

    I BEG YOU TO HELP ME, I'M SIMPLY GOING NUTS NOT KNOWING WHAT THE PROBLEM IS AND WHAT SHOULD BE FIXED!
    PLEASE, HELP ME!

    Thank you so much, in advance!
    Mick.
     
  2. ZoSoIV

    ZoSoIV Active member

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    you might try flashing/ doing a firmware update and see if that does the trick. will it read DVD-/+R SL (DVD-5) blank disc?

    you can copy and paste the logs if you want

    how old is the burner? has it been used heavily?

    it may be shot.

     
  3. ZoSoIV

    ZoSoIV Active member

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    you might try flashing/ doing a firmware update and see if that does the trick. will it read DVD-/+R SL (DVD-5) blank disc?

    you can copy and paste the logs if you want

    how old is the burner? has it been used heavily?

    it may be shot.

     
  4. AngryBeav

    AngryBeav Member

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    ZoSoIV, thank you for your reply. But i don't understand what "firmware update" means... I own an ASUS external Slim DVD Burner SDRW-0806T-D, so what should i do to it, regardind this firmware update?

    And what does "will it read DVD-/+R SL (DVD-5) blank disc?" mean? (I AM A NOOB... )

    I can't remember how old it is, bought it 2006 i think, it has been used quite a bit, but now it still burns DVDs and CDs, with no problem whatsoever. Only the Dual Layer thing gets me bugging.

    Ok, i will post the logs, maybe that will help. Here they are.

    NERO DUAL LAYER LOG :

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program

    Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74,

    size=164112 bytes, created 10/26/2004 4:21:30 PM
    Nero Version: 6.6.0.6
    Recorder: <ASUS SDRW-0806T-D>

    Version: AE07 - HA 3 TA 0 - 6.6.0.6
    Adapter driver: <> HA 3
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI,

    detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC

    recorder
    CD-ROM: <QK3594C KKL662S

    >Version: 1.01 - HA 2 TA 0 - 6.6.0.6
    Adapter driver: <a7d74dml> HA 2

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK8032GAX

    atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TOSHIBA DVD-ROM SD-R6112

    atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : QK3594C KKL662S 1.01

    a7d74dml Port 2 ID 0 DMA: Off
    CdRomPeripheral : QK3594C KKL662S 1.01

    a7d74dml Port 2 ID 1 DMA: Off
    CdRomPeripheral : QK3594C KKL662S 1.01

    a7d74dml Port 2 ID 2 DMA: Off
    CdRomPeripheral : QK3594C KKL662S 1.01

    a7d74dml Port 2 ID 3 DMA: Off

    === CDRom-Device-Map ===
    TOSHIBA DVD-ROM SD-R6112 F: CDRom0
    QK3594C KKL662S H: CDRom1
    QK3594C KKL662S I: CDRom2
    QK3594C KKL662S J: CDRom3
    QK3594C KKL662S K: CDRom4
    ASUS SDRW-0806T-D L: CDRom6
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 740MB (757860kB)
    Memory in use : 27 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    26.9.2008
    CD Image
    2:49:51 AM #1 Text 0 File Burncd.cpp, Line 2870
    ASUS SDRW-0806T-D
    Buffer underrun protection activated

    2:49:52 AM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    2:49:52 AM #3 Text 0 File Burncd.cpp, Line 3155
    Turn on Track-at-once, using DVD media

    2:50:02 AM #4 Phase 40 File dlgbrnst.cpp, Line

    1832
    Aborted by user

    2:50:02 AM #5 Text 0 File DlgWaitCD.cpp, Line

    257
    Disc check failed: Medium not writable

    (Wrong CD)

    2:50:02 AM #6 Text 0 File DlgWaitCD.cpp, Line

    269
    Write in overburning mode: NO (enabled: CD)

    2:50:02 AM #7 Text 0 File DlgWaitCD.cpp, Line

    2311
    Recorder: ASUS SDRW-0806T-D
    Medium not present

    2:50:02 AM #8 Text 0 File DlgWaitCD.cpp, Line

    431
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Disc not writeable. Insert writeable disc.
    (Medium in drive: DVD+R9 Double

    Layer. Medium required by compilation: DVD+R/RW,

    DVD-R/RW, DVD+R9 Double Layer.)


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows

    NT\CurrentVersion\WinLogon\AllocateCDROMs : 0
    (Security Option)



    NERO INFO TOOL LOG:

    Nero InfoTool 2.27

    Drive Information
    ------------------
    Drive : TOSHIBA DVD-ROM SD-R6112
    Type : Combo Drive
    Firmware Version : 1031
    Buffer Size : 2 MB
    Date : 09-19-03
    Serial Number : 3YO9022660
    Vendor Specific : 09/19/03
    Drive Letter : F:\
    Location : 1:0
    Mechanism : Tray
    Read Speed : 24 , 20 , 16 , 6 X
    Write Speed : 16 , 12 , 8 , 4 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : Yes
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : No
    Read DVD+RW : No
    Read DVD+R DL : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96

    Region Protection Control : RPC II
    Region : 1
    Changes User : 3
    Changes Vendor : 4

    Disc Information (F:\)
    -------------------
    Type : - no disc inserted -


    Drive Information
    ------------------
    Drive : QK3594C KKL662S
    Type : DVD-ROM Drive
    Firmware Version : 1.01
    Buffer Size : 512 KB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : H:\
    Location : 2:0
    Mechanism : Tray
    Read Speed : 32 , 8 X
    Write Speed : n/a

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : No
    Write CD-RW : No
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : No
    Mount Rainier : No
    Modes : n/a

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    Disc Information (H:\)
    -------------------
    Type : - no disc inserted -


    Drive Information
    ------------------
    Drive : QK3594C KKL662S
    Type : DVD-ROM Drive
    Firmware Version : 1.01
    Buffer Size : 512 KB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : I:\
    Location : 2:1
    Mechanism : Tray
    Read Speed : 32 , 8 X
    Write Speed : n/a

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : No
    Write CD-RW : No
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : No
    Mount Rainier : No
    Modes : n/a

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    Disc Information (I:\)
    -------------------
    Type : - no disc inserted -


    Drive Information
    ------------------
    Drive : QK3594C KKL662S
    Type : DVD-ROM Drive
    Firmware Version : 1.01
    Buffer Size : 512 KB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : J:\
    Location : 2:2
    Mechanism : Tray
    Read Speed : 32 , 8 X
    Write Speed : n/a

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : No
    Write CD-RW : No
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : No
    Mount Rainier : No
    Modes : n/a

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    Disc Information (J:\)
    -------------------
    Type : - no disc inserted -


    Drive Information
    ------------------
    Drive : QK3594C KKL662S
    Type : DVD-ROM Drive
    Firmware Version : 1.01
    Buffer Size : 512 KB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : K:\
    Location : 2:3
    Mechanism : Tray
    Read Speed : 32 , 8 X
    Write Speed : n/a

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : No
    Write CD-RW : No
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : No
    Mount Rainier : No
    Modes : n/a

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    Disc Information (K:\)
    -------------------
    Type : - no disc inserted -


    Drive Information
    ------------------
    Drive : ASUS SDRW-0806T-D
    Type : DVD±R/RW DL Recorder
    Firmware Version : AE07
    Buffer Size : 2 MB
    Date : 09-26-05
    Serial Number : 0000731298
    Vendor Specific : 09/26/05
    Drive Letter : L:\
    Location : 3:0
    Mechanism : Tray
    Read Speed : 2.4 X
    Write Speed : 8.0 , 6.0 , 4.0 , 2.4 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : Yes
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD+R : Yes
    Write DVD+RW : Yes
    Write DVD+R DL : Yes
    Write DVD-RAM : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    Disc Information (L:\)
    -------------------
    Type : DVD+R DL
    Capacity : 00:00.01 (0 MB)
    Tracks : 0
    Sessions : 0


    Interface Information
    ---------------------
    Adapter 1
    ---------
    Description : Primary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: TOSHIBA MK8032GAX
    Type : Disk Drive
    DMA : On

    Adapter 2
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: TOSHIBA DVD-ROM SD-R6112
    Type : CD-Rom Drive
    DMA : On
    Autorun : On

    Adapter 3
    ---------
    Description : Unknown Adapter

    Driver
    Description
    Company : n/a
    Version : n/a
    Description : n/a

    Attached Devices
    Description : ID 0 (0): QK3594C KKL662S 1.01
    Type : CD-Rom Drive
    Autorun : On
    Description : ID 1 (0): QK3594C KKL662S 1.01
    Type : CD-Rom Drive
    Autorun : On
    Description : ID 2 (0): QK3594C KKL662S 1.01
    Type : CD-Rom Drive
    Autorun : On
    Description : ID 3 (0): QK3594C KKL662S 1.01
    Type : CD-Rom Drive
    Autorun : On

    Adapter 4
    ---------
    Description : Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD

    Driver
    Description : system32\DRIVERS\usbehci.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : EHCI eUSB Miniport Driver

    Attached Devices
    Description : ASUS SDRW-0806T-D USB Device
    Type : CD-Rom Drive
    Autorun : On

    Adapter 5
    ---------
    Description : unknown

    Driver
    Description
    Company
    Version
    Description

    Attached Devices
    Description : Disk drive
    Type : Disk Drive


    Software Information
    --------------------
    Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
    DirectX : DirectX 9.0c

    Description : Nero Burning ROM
    Version : 6, 6, 0, 6
    Company : Ahead Software AG
    Version Check : Ok

    Description : Nero StartSmart
    Version : 2, 0, 0, 9
    Company : Ahead Software AG

    Description : Cover Designer
    Version : 2, 3, 0, 26
    Company : Nero AG

    Description : Nero BackItUp Application
    Version : 1, 2, 0, 37
    Company : Ahead Software AG


    Hardware Information
    --------------------
    CPU : 0 MHz
    Bus Speed : 0 MHz
    Motherboard :
    System :
    BIOS : n/a n/a
    Memory : 1023 MB
    Sound : Realtek AC97 Audio
    Video : ATI MOBILITY RADEON 9700


    ASPI Information
    ----------------
    System ASPI : ASPI is not installed

    Nero ASPI : ASPI is installed and working properly

    WNASPI32.DLL : 2.0.1.74 164112 bytes October 26, 2004

    Installed OS Patches
    --------------------
    (Q810090) USB Update : Yes
    (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
    (Q812415) Problems with Multiple ATA devices : No
    (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
    (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
    (Q311542) Devices May not power up properly when resuming from standby : Yes
    (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
    (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
    (Q314634) Windows XP Does Not Detect Your New USB Device : Yes
    (Q822603) USB 1.1 and USB 2.0 update : No
    (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
    (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
    (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
    (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : Yes
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
     
  5. AngryBeav

    AngryBeav Member

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    ZoSoIV, would you mind telling me if there's a place where i could find this firmware update for my Asus? I have Google-d it a lot and the Asus Teq Support seems really lacking.
    All i have found was a driver for another Asus model, but working only for the Win98 OS. So i was wondering if there might be such a place, let's say an archive site where discontinued drivers might be found.

    Thank you in advance!
     
  6. ZoSoIV

    ZoSoIV Active member

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    try here

    http://forum.rpc1.org/dl_search.php

    i would say if the drive is still burning SL DVDs fine and not the DL DVDs its a drive problem. I don't see anything wrong with the log
     
  7. AngryBeav

    AngryBeav Member

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    Thanks, ZoSoIV. I'll try that.
     
  8. sKrEwZ

    sKrEwZ Guest

    I'm inclined to agree. I also didn't see anything wrong with your log.
     
  9. AngryBeav

    AngryBeav Member

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    FOR THE LOVE OF GOD, SOMEBODY PLEASE HELP ME! I AM PRACTICALLY GOING CRAZY!

    I uninstalled MagicIso, ImgBurn, uninstalled Daemon Tools completely, i uninstalled some other burning or emulating drives softs, I defragmented my HD, i triple cleaned the registry, restarted the PC each time to check for left overs in the registry, and finally I only left NERO alive. And guess what, SAME DAMN THING! WHAT COULD POSSIBLY GO WRONG ???
    I just burned a data CD with Nero with absolutely no problem, but when i try again and again burning that damn DL, NADA! I really am going CRAZY, just smoked 2 packs of cigs and that doesn't help much either!

    Here's what Nero shows up:

    [​IMG]
     
  10. greensman

    greensman Regular member

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    Mick,
    I did some searching (not exhaustive) and didn't find much about that drive. ASUS had an update for Win98SE and that was it. NO f/w update. I also did a GOOGLE search and what I found was NOT really that helpful. Something about being a Pioneer drive but NOT definitive. I'm actually really disappointed that nothing came up. Have you found anything that might give us some leads. I cross-flash would be awesome as some ASUS drives are Pioneer and Samsung IIRC. o_O

    Sorry for NOT helping. At this point I would think that something is "wrong" with the drive but NOT 100% sure on that. If you or anyone can find some f/w that would be more than helpful. ;)

    ....gm

    good luck mate.....
     
  11. ZoSoIV

    ZoSoIV Active member

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    I'm about 99% sure the drive is shot AngryBeav. only other thing i know to do is try to fine an firmware update or try another external drive and see if it works , i bet it would. new drives are pretty inexpensive
     
  12. greensman

    greensman Regular member

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    Mick,
    Some things to try if you haven't already.

    -Another drive (maybe a friend has one)
    -Another computer (anything with USB 2.0)
    -A good drive cleaning (canned air and laser cleaner if possible)
    -If ALL else fails a large hammer and some "pent" up energy would be fun. hehehe. ;P

    Go here and enter "external dvd rw drive". You can change the price criteria to just about anything. I don't know exactly where you are located but hopefully this might help.

    Again good luck buddy.

    ...gm
     
  13. hobbit112

    hobbit112 Regular member

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    Have you run a CDSpeed DiscSpeed test on the discs? To check & see they are empty, or not closed?

    I seem to remember someone here at AD that got a great deal at a b&m store on some DLs and found out why, they had already been written to and returned!

     

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