Ok, the description said to go here to blow off steam, so here I am. I bought a *new* 8x laptop CD-RW drive for one of my customers from notebookparts.com. They sent me a used, defective unit. So I returned it and paid more shipping to have them replace it. Then a week later the second drive arrives and it looks new this time. I install it, and it doesn't make a horrible roaring noice like the last one did. Only one problem. It won't burn a CD over 50 MB. So I call them again. They offer to replace it AGAIN. By now my customer has been waiting three weeks to get his laptop back, and he just decided to get a jump drive for backups. I called notebookparts.com again and told them I didn't want another replacement - I wanted to return it for a refund. Then they said all sales are final and that was that. So a word of caution - DO NOT buy ANYTHING from notebookparts.com. If you want the extended version of this story check out the post in my blog at http://www.thorschrock.com. If anyone else had had problems with them please post them here. I would like to know if I am alone on this one.
Sorry to hear of your troubles but advertising isn't allowed in the forums. If you'd like to purchase ad space we'd be more than happy to help otherwise I need to ask you to remove the advert from your sig. Thanks http://www.afterdawn.com/general/adprices.cfm
I appreciate it Have they (notebookparts.com) issued you a refund yet or are they still giving you the shaft?
