i just got a eurovox clone help

Discussion in 'Digital TV - UK & Europe' started by craggsy12, Nov 24, 2009.

  1. craggsy12

    craggsy12 Member

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    hi just purchased a eurovox but turns out to be a clone, hadnt realised until i had downloaded the software now dead
    is there anyway i can get the original fta firmware back onto it
    i thought i had ordered the ex5100 pvr but hadnt and got the ex5000 clone
     
  2. MICKAH

    MICKAH Active member

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    no if its bricked by the firmware, contact yer supplier and advise them
     
  3. craggsy12

    craggsy12 Member

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    hi i am planning on contacting them but as i have changed the software dosent that make the warranty invalid
     
  4. MICKAH

    MICKAH Active member

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    doesnt selling ya a clone not make it invalid, if its a clone box then they are liable, not you
     
  5. craggsy12

    craggsy12 Member

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    can i actually name the supplier on here ?
     
  6. craggsy12

    craggsy12 Member

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    have contacted the supplier and said i have received clone was told to go to the website an submit a returns form
     
  7. MICKAH

    MICKAH Active member

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    thats grand, but be sure they dont send ya another one,

    name the supplier, to make others aware
     
  8. craggsy12

    craggsy12 Member

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    wont be buying from satellite&cableltd unless i get a full refund, its prob going to cost me to return items
     
  9. MICKAH

    MICKAH Active member

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    well to be fair, the cost of returns to a supplier is the same for all suppliers, they aint gonna cover the cost of return shipping, they will cover the repair or replacement of the boxs, but shipping no.
     
  10. craggsy12

    craggsy12 Member

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    fair point just annoyed with myself for being do stupid should be gratefull they may do something about it
     
  11. MICKAH

    MICKAH Active member

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    bit of luck ya will get sorted, but always buy from reputable sources and genuine equipment, for the sake of a few bob in the differance,
     
  12. craggsy12

    craggsy12 Member

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    so who would you recomend? please
     
  13. MICKAH

    MICKAH Active member

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    skywonder, Wizard Sat there are a few more, but those sell genuine equipment, its a good start anyways,
     
  14. craggsy12

    craggsy12 Member

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    just had a reply to my email earlier and i quote "
    Hi there



    The original manufacturer or Eurovox ceased trading back in 2008, this opened up the ability for different manufacturers to manufacturer the boxes. Therefore there is no such thing as a cloned eurovox anymore. Can you please tell me what the problems you are having with the boxes and then maybe I can be of assistance.



    For further information on the trade name of Eurovox please visit the link below



    Kind regards
    "
    i mentioned that my boxes are poor quality plus there is a silver heatsink that i can see through the top
     
  15. MICKAH

    MICKAH Active member

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    its a cloned box and the firmware bricked it, so dont let them fob you off about who manufactures what, the firmware for those boxs were made with the intent to kill "cloned" versions of the 5000, the firmware was designed by the offcial makers of that box to do this, the cloned boxs were identified by the silver heatsink and the firmware was stated to kill clone versions,

    http://eurovox.co.kr/clone.html

    Pic courtesy of the guys at TKings which is also on here as part of a thread, if the pic of the clone is your box when you look inside, you can tell your supplier, bullshit is for spreading on fields and not for their customers

    [​IMG]
     
  16. MICKAH

    MICKAH Active member

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    its a cloned box and the firmware bricked it, so dont let them fob you off about who manufactures what, the firmware for those boxs were made with the intent to kill "cloned" versions of the 5000, the firmware was designed by the offcial makers of that box to do this, the cloned boxs were identified by the silver heatsink and the firmware was stated to kill clone versions,

    http://eurovox.co.kr/clone.html

    Pic courtesy of the guys at TKings which is also on here as part of a thread, if the pic of the clone is your box when you look inside, you can tell your supplier, bullshit is for spreading on fields and not for their customers

    http://forums.afterdawn.com/t.cfm/f-59/2_problems_with_ex5000_since_n2_fix-787045/
     
  17. craggsy12

    craggsy12 Member

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    yes they look like the pic with the silver heat sink, havent opened them as i have an original ex5000 which i purchased not long after they were available so looked through the vents to identify
    mine (orifinal is black the 2 i received yesterday are silver
    will wait to see what comes back fronm my email, i mentioned how i had identified them as clones ( silver heat sink and poor quality, plus loop is slightly bent on one box)also the fact i had trawled forums to identify
     
  18. MICKAH

    MICKAH Active member

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    and the money shot, Firmware killed it
     
  19. craggsy12

    craggsy12 Member

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    all quiet on the western front, no email this morning from them, so have asked if i send back will they replace with the ex5100 and i will pay the difference, will post here if i get a reply
     
  20. craggsy12

    craggsy12 Member

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    i paid via paypal i am now wondering if i should try going down that road for a refund
     

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