Intermittent burning issues using Nero 6.6.1.4

Discussion in 'Nero discussion' started by vexal, Feb 9, 2008.

  1. vexal

    vexal Member

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    Hey all,
    I've had my HP DVD740b since late 2005. After setting it up, I had perfect burn frequency using Verbatim lightscribe and Memorex normal and lightscribe discs (DVD+R). Then after about a year I noticed that one out of every 10 or so discs wouldn't burn for me. Shortly thereafter the Verbatim discs wouldn't work for me at all, but the Memorex still successfully burned.

    Now about a year ago I bought two 50 packs of Memorex DVD+R discs. I would be able to get a successful burn once out of 10 or so discs. Well eventually I just gave up trying to burn discs for a while. I started again a few months ago after reformating my computer. The first burned successfully, but then started failing the next five attempts. I think out of the whole 100 discs about 10 to 20 actually burned for me.

    Tonight I went out and bought some Sony DVD+R discs cause I remember reading here that Memorex discs are low quality and Sony discs are better. Well the first two attempts with the Sony discs failed. Any ideas why I'm having problems burning? Any suggestions would be greatly appreciated. Here's the log of the last attempt with a Sony disc:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.4
    Internal Version: 6, 6, 1, 4d
    (Nero Express)
    Recorder: <HP DVD Writer 740b> Version: HJ24 - HA 1 TA 1 - 6.6.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SAMSUNG DVD-ROM SD-816B >Version: H002 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : SAMSUNG SP1203N atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-816B atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 740b atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG DVD-ROM SD-816B G: CDRom0
    HP DVD Writer 740b H: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 584MB (598632kB)
    Memory in use : 42 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    9.2.2008
    Burn DVD Image
    8:42:55 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 81920KB of Memory

    8:42:55 PM #2 Text 0 File Reader.cpp, Line 124
    Reader running

    8:42:55 PM #3 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 740b running

    8:42:55 PM #4 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    8:42:55 PM #5 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2253369 (500:44.69, 4401MB)

    8:42:55 PM #6 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    8:42:55 PM #7 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: HP DVD Writer 740b, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    8:42:55 PM #8 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:42:55 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2253370 (2253370) = #2253370/500:44.70
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2253370 blocks [HP DVD Writer 740b]
    --------------------------------------------------------------

    8:42:55 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4614901760, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2253370 | lead-out | 1 | 0x41 | 0x00

    8:42:55 PM #11 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    8:42:55 PM #12 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    8:42:55 PM #13 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    8:42:55 PM #14 Text 0 File Burncd.cpp, Line 4145
    Cache writing successful.

    8:42:55 PM #15 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    8:42:55 PM #16 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 4x (5,540 KB/s)

    8:42:55 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    8:42:55 PM #18 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    8:42:55 PM #19 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:45:18 PM #20 SPTI -1093 File SCSIPassThrough.cpp, Line 289
    H: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1093)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 02 A0 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 02
    Buffer x06f90000: Len x10000
    0x00 00 01 BA 44 00 3C 62 A6 09 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 9F 04 3F 3D FF F9 88 FF 1D
    0xC0 9C EB CE F9 F1 DA A3 1F 38 42 1F ED DF ED 88

    8:45:18 PM #21 CDR -1093 File Writer.cpp, Line 311
    No seek complete
    H: HP DVD Writer 740b

    8:45:18 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    8:45:19 PM #23 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    8:45:19 PM #24 Phase 127 File dlgbrnst.cpp, Line 1685
    Generating DVD high compatibility borders

    8:45:19 PM #25 Phase 129 File dlgbrnst.cpp, Line 1685
    Generating DVD borders completed successfully

    8:45:19 PM #26 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Feb 9, 2008
  2. gwendolin

    gwendolin Senior member

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  3. vexal

    vexal Member

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    OK I tried your suggestion. One disc burned fine. The next two it got stuck on 1% progress. After 5 minutes I aborted manually for the first one. The second I waited it out and after 25 minutes I aborted manually. Something else I just noticed today is that when I open My Computer to view my drives, it labeled the DVD-RW as "CD drive" after I had aborted the burning process when normally I've noticed it labeled as "DVD-RW". I rebooted an now it's labeling it "DVD-RW" again. Don't know if this is important.

    I'm beginning to think it may just be the drive itself. How long do these drives last and what's the chance of it being defective?
     
  4. vexal

    vexal Member

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    just tried again and it failed. could it be a problem with the ISOs created from DVDshrink?

    Here's the log:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.18
    Internal Version: 6, 6, 0, 18e
    (Nero Express)
    Recorder: <HP DVD Writer 740b> Version: HJ24 - HA 1 TA 1 - 6.6.0.18
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <SAMSUNG DVD-ROM SD-816B >Version: H002 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : SAMSUNG SP1203N atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-816B atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 740b atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG DVD-ROM SD-816B G: CDRom0
    HP DVD Writer 740b H: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 611MB (626152kB)
    Memory in use : 40 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    10.2.2008
    Burn DVD Image
    5:19:10 PM #1 Text 0 File Reader.cpp, Line 127
    Reader running

    5:19:10 PM #2 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 740b running

    5:19:10 PM #3 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    5:19:11 PM #4 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2285996 (507:59.71, 4464MB)

    5:19:11 PM #5 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    5:19:11 PM #6 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: HP DVD Writer 740b, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    5:19:11 PM #7 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:19:11 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2285997 (2285997) = #2285997/507:59.72
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2285997 blocks [HP DVD Writer 740b]
    --------------------------------------------------------------

    5:19:11 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681721856, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2285997 | lead-out | 1 | 0x41 | 0x00

    5:19:11 PM #10 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    5:19:11 PM #11 Text 0 File Burncd.cpp, Line 4122
    Cache writing successful.

    5:19:11 PM #12 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    5:19:12 PM #13 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    5:19:12 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2661
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    5:19:12 PM #15 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    5:19:12 PM #16 Text 0 File DVDPlusRW.cpp, Line 659
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    5:21:08 PM #17 SCSI -1135 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x06E30000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x80
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x0C 0x80

    5:21:08 PM #18 CDR -1135 File Writer.cpp, Line 311
    Write error

    5:21:08 PM #19 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    5:21:08 PM #20 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    5:21:08 PM #21 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    5:21:08 PM #22 Phase 129 File dlgbrnst.cpp, Line 1832
    Generating DVD borders completed successfully

    5:21:08 PM #23 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Feb 10, 2008
  5. IHoe

    IHoe Senior member

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    I went to HPs website to check on firmware for your drive...... noticed that on 2006-03-03 was for the firmware that you already have (HJ24) and then I found that on 2006-08-23 there is an update to HI24. Usually the next firmware update would go up in lettering not down....... hj-hi. but since the HI24 came after the HJ24 firmware update I suggest you try to update to HI24, found here:
    http://h10025.www1.hp.com/ewfrf/wc/...softwareitem=pv-42566-1&jumpid=reg_R1002_USEN
    this may help your drive burn! good luck.
     
  6. vexal

    vexal Member

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    thanks I'll try it and let you know tomorrow!
     
  7. saugmon

    saugmon Senior member

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    HP writers?

    I'm not sure who exactly built the 740b,but the firmware version looks like something made by HP itself. Some burners are like brand named media,outsourcing to other manufacturers and HP is one of them. They had liteon and benq make some of their older drives-which are the better HP drives. But IMHO,ligitimate HP dvd-rw drives aren't exactly great burning drives.They are excellent readers and mediocre lightscribers.They lag in the burning department.

    HP is also well known for Lack of firmware updates and Lack of Booktyping capability.

    If I had to rely on my HP640c,then I'd be in a world of hurt.

    1)25% coaster percentage-burn errors-even with taiyo yuden and hitachi. In my Plextor 716A and Benqs,I avg 1 coaster every 500 or so backups.

    2)50% stand alone player compatability rate,so even if they burned ok,then half the stand alone players wouldn't recognize them.

    3) No firmware updates in over 3 years since that drive came bundled with my machine.

    I've burned tons of Ricohjpn-R03 in the Memorex and Office depot +16x and they are some decent stuff. Very comparable to Sony D21 and D16.
     

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