I have a problem. I just purchased a brand new PC and I installed everything so far except for the keyboard I have a microsoft internet keyboard that comes with the Intellitype Pro software 2.2 CD . I had 2 problems , 1st . I have a DVD-RW drive but for some reason its not reading the CD software disc for the keyboard (but it reads all other cds and dvds). Then it finally was able to read it , I installed it but I still could not get the keyboard to work. Can someone please tell me what I am doing wrong,or what I need to do step by step in order to use my keyboard.
is the keyboard ps2 or usb? check the bottom side of the install cd for scratches or cracks as happened to me on a new printer & the cd was cracked but couldn't tell from the topside
The key board has a ps/2 connection . and I have analyzed the software disc, there is no scrathes or cracks. the only light that is on when I activate it is the num lock fuction. it doesnt light up for the caps lock neither the scroll lock and aslo the num lock lights seems to get stuck on and wont turn off unless I continually press it for a while. Do you think maybe is fautly?
can you try the keyboard on another computer to see if does same thing?? don't use the install cd as only uses that for the extra buttons like email & such
Finally I got it to work.i tried it on another PC and it worked, then i connected it back to my PC and it works fine now. i dont know why am just glad that its working. the cd software still is not being read by my PC though . but I guess thats cool since I can still use the keyboard. thanks for your help
