krpytview not scanning

Discussion in 'Digital TV - UK & Europe' started by floyd67, Feb 11, 2011.

  1. floyd67

    floyd67 Member

    Joined:
    Feb 11, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    11
    Hi i have got a kryptview a780 today and have loaded firmware but when i try to scan it will not provide me with a list of ids to choose from any ideas thanks
     
  2. MICKAH

    MICKAH Active member

    Joined:
    May 14, 2007
    Messages:
    5,764
    Likes Received:
    1
    Trophy Points:
    98
  3. floyd67

    floyd67 Member

    Joined:
    Feb 11, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    11
    Mickah thanks for reply have followed tutorial down to the last picture all i get is screen saying
    Network scan
    List of network ID
    1 already exists to 7 already exists

    then jumps to look for channels
    have put box on sub cable in other room still no joy
    have tried scanning ethernet cable out and in
    running version 03/01/2011
    pv3.7.00
    v3.0.0
    starting to go nuts any help much appreciated thanks
     
  4. MICKAH

    MICKAH Active member

    Joined:
    May 14, 2007
    Messages:
    5,764
    Likes Received:
    1
    Trophy Points:
    98
    factory reset the box, then Automatic scan and then Network - you need to choose if your on nthell or TW etc, when you have chosen this, hit the green button it will start loading up the TP's

    after you see this screen you will get another with a list of areas
    pick your net id or nearest area and press ok let the box do the rest thats it
     
  5. floyd67

    floyd67 Member

    Joined:
    Feb 11, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    11
    thanks again for reply but i cannot get the box to list the tps after hitting the green button just goes to network ID and finds 1-7 already exists then looks for channels have factory reset and then tried to scan but still no joy

    wondering if box is faulty i bought it from sky-onder will they take it back or help me with support?
     
  6. e45

    e45 Regular member

    Joined:
    Jun 5, 2009
    Messages:
    4,336
    Likes Received:
    0
    Trophy Points:
    46
    take the cable out of your box first step and the ethernet cable factory reset the box to default MENU ..... INSTALLATION ...... 0000 .....FACTORY DEFAULT.

    Turn the box off at the back for 30 seconds then switch back on connect your cable feed only to the back of it now auto scan your provider is next box if you are on virgin now use your provider before change over TW or EX&CW and scan on NETWORK and NOT ALL press green button then ALSO MAKE SURE YOU ARE ON DIRECT FEED NO SPLITTERS INC YOUR BROADBAND

    after that just leave the box to scan when it finds the list select your one for your area if you are unsure get this from your providers box.
     

Share This Page