LG HL-DT-ST DVDRAM GMA-4020B writes CDs but not DVDs

Hi there

I recently acquired a LG HL-DT-ST DVDRAM GMA-4020B drive. It is fitted with the latest firmware driver (5.1.2535.0 - dated 7/1/2001).

I have been informed by the local LG Support Service that it will only write on slow speed DVD-RW format discs. However (despite using multispeed DVD- format discs), it will still not recognize them (with both Nero 6.3.1.20 and CDBurnerXP Pro 3). Please refer to a copy of the error message below.

[It does somewhat curiously write CD- format discs (with CDBurnerXP Pro 3) - so there is some degree of writing functionality present]:

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Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.01 (978), size=22528 bytes, created 4/10/2007 9:37:40 AM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
Nero version: 6.3.1.20 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GMA-4020B>Version: A108 - HA 1 TA 1 - 6.3.1.20
Adapter driver: <IdeChnDr> HA 1
Drive buffer : 1312kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <LG CD-ROM CRD-8522B>Version: 1.02 - HA 1 TA 0 - 6.3.1.20
Adapter driver: <IdeChnDr> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD400JB-00ENA0 IdeChnDr Port 0 ID 0 DMA: On
DiskPeripheral : QUANTUM FIREBALLlct08 26 IdeChnDr Port 0 ID 1 DMA: Off
CdRomPeripheral : LG CD-ROM CRD-8522B IdeChnDr Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GMA-4020B IdeChnDr Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
LG CD-ROM CRD-8522B E: CDRom0
HL-DT-ST DVDRAM GMA-4020 F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1015MB (1039856kB)
Free physical memory: 649MB (664928kB)
Memory in use : 36 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.1.2008
ISO compilation
7:28:58 PM #1 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

7:28:58 PM #2 Text 0 File Reader.cpp, Line 126
Reader running

7:28:58 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

7:28:59 PM #4 Text 0 File Burncd.cpp, Line 3173
Turn on Disc-at-once, using DVD media

7:29:00 PM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 34111 ( 7:34.61, 66MB)

7:29:00 PM #6 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

7:29:00 PM #7 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: HL-DT-ST DVDRAM GMA-4020B, Media type: DVD-RW
Disc Manufacturer: OPTODI - SCW004
Disc Application Code: 2, Disc Physical Code: 214

7:29:00 PM #8 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

7:29:00 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 34112 (34112) = #34112/7:34.62
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 34112 blocks [HL-DT-ST DVDRAM GMA-4020B]
--------------------------------------------------------------

7:29:00 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [HL-DT-ST DVDRAM GMA-4020B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 69861376, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
34112 | lead-out | 1 | 0x00 | 0x41

7:29:00 PM #11 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

7:29:00 PM #12 Text 0 File Burncd.cpp, Line 4183
Cache writing successful.

7:29:00 PM #13 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

7:29:00 PM #14 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 1x (1,385 KB/s)

7:29:00 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:29:00 PM #16 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 2:19,109 (139109ms) -> OK

7:29:00 PM #17 Text 0 File DVDMinusRW.cpp, Line 271
Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode'.

7:29:00 PM #18 Phase 136 File dlgbrnst.cpp, Line 1855
Quick Format DVD-RW

7:29:00 PM #19 SCSI -400 File Cdrdrv.cpp, Line 1188
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x034B5000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x07 (Unknown)
Sense Code: 0x27
Sense Qual: 0x00
CDB Data: 0x04 0x11 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x07 0x00 0x00 0x00 0x00 0x10
0x00 0x00 0x00 0x0D 0x27 0x00

7:29:00 PM #20 CDR -400 File ThreadedTransferInterface.cpp, Line 1614
Unspecified target error

7:29:00 PM #21 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614
Could not perform start of Disc-at-once

7:29:00 PM #22 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

7:29:00 PM #23 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 1x (1,385 KB/s)


Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=2.5 (098), size=52816 bytes, created 4/13/2006 11:03:54 AM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 12/12/2007 12:34:52 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 12/12/2007 12:34:50 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\IdeChnDr.sys': Ver=2.3.0.2160, 10/01/2002, size=101431 bytes, created 10/15/2002 12:00:00 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

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It has been suggested to me that there might be a compatibility issue between the DVD burner driver and something else on my pc (possibly a system dll). Would anyone be able to provide me with some much-needed advice so that I can make full use of this (albeit old) device? Please note that I am not particularly "tech savvy".

With kindest regards

Jeremy

 

DiskPeripheral : WDC WD400JB-00ENA0 IdeChnDr Port 0 ID 0 DMA: On
DiskPeripheral : QUANTUM FIREBALLlct08 26 IdeChnDr Port 0 ID 1 DMA: Off
CdRomPeripheral : LG CD-ROM CRD-8522B IdeChnDr Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GMA-4020B IdeChnDr Port 1 ID 1 DMA: Off

you have 2 instances of DMA off the said problem drive and a hard drive, so these must be enabled, by going to device manager locate the "ide controllers link and uninstall it! then reboot pc and go back and check DMA is enabled"

Disc Manufacturer: OPTODI - SCW004

very very very sad media, these should be burnt at the staek, hung drawn and quatered, then sent on a slow boat to china! think you get the message.

7:29:00 PM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 34111 ( 7:34.61, 66MB)

your project i noticed is very small, 66meg, just an observation... as not knowing the full project details.

Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=2.5 (098), size=52816 bytes, created 4/13/2006 11:03:54 AM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 12/12/2007 12:34:52 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 12/12/2007 12:34:50 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\IdeChnDr.sys': Ver=2.3.0.2160, 10/01/2002, size=101431 bytes, created 10/15/2002 12:00:00 AM (Adapter driver for rec)


CDR4_2K.SYS and Drivers\CDRALW2K.SYS are roxio drivers/software uninstall both as these bad boys conflict with nero something awfull! after uninstall get the Roxio ZAP tool to shred the registry of the bad boy left over files...

-----------------------

this file IdeChnDr.sys we will go into later, see if the above works first!

-----------------------
DVD Write Speeds
2x, 1x (DVD-R)
1x (DVD-RW)
2x (DVD-RAM)
-----------------------

TAKE NOTE !!! remove roxio first !!! then do other steps.

 

Hi Rotary:

Thank you so much for your extremely detailed reply.

I will do this and see what happens.

With kindest regards

 

Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession


is this the correct status? or a mistake?

 

I have just started the process. I have located the two Roxio drivers and deleted them. Have you possibly got a link to the Roxio Zap tool - although I can easily Google this phrase?

 

http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml

when you say located you mean just those files above? or did you do a proper un-instalation?

 

I have located the following system files:

CDR4_2K.SYS and Drivers\CDRALW2K.SYS

I have sent them to my Recycle Bin. Should I rather restore them and try to open them and see whether I can uninstall them? Do I need a specific programme to open them?

I found the Roxy Zap tool and have used it and rebooted my system.

[Sorry for the possible mistake (and stupid questions) but I am not hugely tech savvy].

With kindest regards

 

yes its always best to uninstall from control panel add/remove programs tab !!!

then use roxio zap tool

========================================

Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession


is this the correct status? or a mistake?

 

Are you referring to the Nero settings? I am sorry - but I am not quite sure what you mean.

 

yes its in your log above... in rference to this part

Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession

is this the correct status? or a mistake?

as this part leaves disc open! and deadly to be read on a dvd player.

 

Btw: I have "refound" the first system file (again with Search Results) but (when clicking on it) get the message that Windows cannot open it. What should I do to try to uninstall it properly?

 

How should I change these settings?

 

thats because it needs to be uninstalled properly from the control panel and add/remove programs tab, things like Roxio Easy Cd Creator software etc etc...

then use roxio zap.

if you done the above and this file is still there could need a reboot on pc, and then if still there due to curuption via deleting rather than uninstalling, then get a free app called UNLOCKER install this app right click on the file then delete it!

 

I have downloaded and installed UNLOCKER to (hopefully) permanently delete the two relevant system files. I then re-used the Roxio Zapper Tool and rebooted the system. I then uninstalled the IDE controller (Intel ....) and rebooted the system which need needed to be rebooted again for the new hardware to work properly.

However, by examining the F-drive (where the DVD Burner is located) the disc is still not being recognized by the system (as its capacity is still recorded as 0 Kbytes).

Therefore might there possibly have been an error in the "programmic" installation of the DVD Burner (which was rather quickly performed by a relative of mine)?

Can you please explain the pathway from System - Hardware that I must follow to check whether DMA is enabled and how this can be rectified (as this perhaps seems to represent the major underlying problem)? [Sorry for my ignorance in these matters]

 

location of my pc, yours should be simarlar...



after you checked dma we will look into the quick install by a buddy of yours...

what disc are you useing in the drive thats not recognised? one of those dvdrs? or original?

 

Enabling DMA:

http://www.onthegosoft.com/dma_setting_nt.htm

Also it would be a good ideea to update Nero to the latest 6 version.

 

How can I add a screenshot of my equivalent to your one - as the "Add image" button does not seem to work in the customary fashion (i.e. provide me a link to "My Pictures")?

The configuration is as follows:

IDE ATA/ATAPI controllers
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel
Secondary IDE Channel

[These three entries are all at the same level and not a subset of the Intel Controller. Is this okay?].

 

Follow my link above. You have to right click on each and go to proprieties.

 

Thank you so much for the latest link and the advice to update my copy of Nero. I will try these ....

 

open these up click on them

Primary IDE Channel
Secondary IDE Channel

look for dma or pio

upload pictures to www.imageshack.us